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Yyyyyy x. yyyyyy

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx abc@xyz.com

 

Sales Administration / Account Management

 

Currently manage/service high-profile clients including Target and Walmart

 

Profile

 

  Dynamic consultation, needs assessment, presentation, and relationship management skills critical to driving sales, providing world-class service, ensuring satisfaction, and building customer loyalty

  Numerous years of valuable office and administrative background and well versed in business operations; includes high-volume phone handling, data entry, information systems management, order processing, shipping/distribution, vendor relations, and inventory control along with personnel recruitment and screening, staffing/resource allocation and contract preparation

  Solid understanding of accounting practices, principles and systems, with experience in double-entry accounting, debits and credits, trial balance, journal entries, billing, invoices, and credit memos

  Motivating leader experienced in training and supervising staff

  Technology savvy, with proficiency in MS Word, Excel, NetSuite, LINGO, and QuickBooks

 

Professional Background

 

Sales Administrative Coordinator, Kas Direct, LLC-Westbury, NY 2013-Present

  Drive sales by effectively defining client needs, delivering optimal solutions based on extensive knowledge of products/services and providing world-class service; includes processing, routing and exporting orders to warehouse for timely shipment

  Work extensively with both customers and brokers on daily basis; strategically coordinate with customers to ensure consistent, uninterrupted service

  Expertly troubleshoot service issues and promptly schedule field service calls for efficient response; provide required repairs and prepare billing

  Effectively supervise all unresolved issues supporting sales and manage resolution of customer complaints; conduct all follow up for outbound calls

 

Shift Manager / Photo Laboratory Supervisor, CVS, Inc.-Bellmore, NY 2002-2008/2009-2013

  Provided quality customer service to achieve 100% satisfaction; included consulting to identify needs, handling transactions and troubleshooting/resolving issues

  Proficiently managed photo lab operations, from vendor relations/communications and inventory control through invoice processing and return authorizations

 

Office Assistant, Joseph Caliendo, LTD-Franklin Square, NY 2009-2014

  Concurrent with full-time positions provided part-time office/administrative support

  Productively managed client accounts along with invoicing and data entry

  Efficiently maintained information/records management system; additionally handled general office functions including inbound phone and email communications

 

Recruiting Specialist, Total Healthcare Staffing-Bellmore, NY 2008

  Effectively recruited personnel to staff institutional healthcare clients; included conducting research and collecting data for licensure compliance along with assisting in preparing contracts

  Proficiently managed recruit and client database; logged and tracked client staffing needs

 

Education

 

Associate s Degree-Liberal Arts and Science, Nassau Community College-Garden City, NY; 2005

 

Community Involvement

 

Volunteer, Local Animal Shelters

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