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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx abc@xyz.com
Sales Administration / Account Management
Currently manage/service high-profile clients including Target and Walmart
Profile
Dynamic consultation, needs assessment, presentation, and relationship management skills critical to driving sales, providing world-class service, ensuring satisfaction, and building customer loyalty
Numerous years of valuable office and administrative background and well versed in business operations; includes high-volume phone handling, data entry, information systems management, order processing, shipping/distribution, vendor relations, and inventory control along with personnel recruitment and screening, staffing/resource allocation and contract preparation
Solid understanding of accounting practices, principles and systems, with experience in double-entry accounting, debits and credits, trial balance, journal entries, billing, invoices, and credit memos
Motivating leader experienced in training and supervising staff
Technology savvy, with proficiency in MS Word, Excel, NetSuite, LINGO, and QuickBooks
Professional Background
Sales Administrative Coordinator, Kas Direct, LLC-Westbury, NY 2013-Present
Drive sales by effectively defining client needs, delivering optimal solutions based on extensive knowledge of products/services and providing world-class service; includes processing, routing and exporting orders to warehouse for timely shipment
Work extensively with both customers and brokers on daily basis; strategically coordinate with customers to ensure consistent, uninterrupted service
Expertly troubleshoot service issues and promptly schedule field service calls for efficient response; provide required repairs and prepare billing
Effectively supervise all unresolved issues supporting sales and manage resolution of customer complaints; conduct all follow up for outbound calls
Shift Manager / Photo Laboratory Supervisor, CVS, Inc.-Bellmore, NY 2002-2008/2009-2013
Provided quality customer service to achieve 100% satisfaction; included consulting to identify needs, handling transactions and troubleshooting/resolving issues
Proficiently managed photo lab operations, from vendor relations/communications and inventory control through invoice processing and return authorizations
Office Assistant, Joseph Caliendo, LTD-Franklin Square, NY 2009-2014
Concurrent with full-time positions provided part-time office/administrative support
Productively managed client accounts along with invoicing and data entry
Efficiently maintained information/records management system; additionally handled general office functions including inbound phone and email communications
Recruiting Specialist, Total Healthcare Staffing-Bellmore, NY 2008
Effectively recruited personnel to staff institutional healthcare clients; included conducting research and collecting data for licensure compliance along with assisting in preparing contracts
Proficiently managed recruit and client database; logged and tracked client staffing needs
Education
Associate s Degree-Liberal Arts and Science, Nassau Community College-Garden City, NY; 2005
Community Involvement
Volunteer,
Local Animal Shelters
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