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Dedicated and accomplished Sales and Operations Leader with over 8 years of experience and a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex administrative operations. Possess high-level communication and analytical skills with a commitment to superior customer service. Offer solid leadership abilities with experience in managing cross-functional teams and implementing innovative processes.
Operations Management Cosmetics Industry Staff Management & Training Attention to Detail
Microsoft Office Suite Process Improvement Key Account Management Sales Report Generation
Sales Quota Management Client File Management Attention to Detail Team Leadership/Mentorship
Direct day to day operations within a fast-paced environment with a focus on increasing productivity and efficiency levels
Provide various services to clients which include body contouring services (CoolSculpting, Exilis, Vanquish, etc ), skin rejuvenation, micro-needling, and skin lifting/tightening
Meet with new clients and identify their skincare needs, make appropriate product recommendations, and assist with front desk operations such as scheduling and updating client files
Ochoa Services, Austin, TX August 2013-February 2014
Facilitated sales logistics within a successfully organization which included identifying potential customers, creating business development strategies, and meeting with customers in-person
Successfully maintained approximately 340 key client accounts, monitored individual sales metrics, and diffused escalated customer service situations
Played a lead role in dispatching both Drivers and trucks based on customer needs, assisted with administrative needs, and worked closely with internal teams
United States Army May 2009-April 2013
Oversaw signaling logistics which centered on creating innovative policies and standard operating procedures in addition to acting as a Technical Subject Matter Expert in regard to various subjects
Instrumental in training and certifying over 280 individuals which required utilizing technical certification curriculum in addition to maintaining sensitive documentation and supporting the creation of course materials/curriculum
Hiring Agent Name
I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic leadership and operations roles with a background in leading sales operations, supervising cross-functional teams, and resolving escalated operational issues. In addition, I have strong experience in building positive relationships with both internal and external clients, providing training to hundreds of team members, and maintaining an expert level of product knowledge.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
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