• Dynamic Leader who offers a background in Social Work, Counseling, Behavioral / Psychological Diagnosis and Treatment, Famxxxxxxy / Group Dynamics, Intervention Techniques, and Case Management; contributes talent in Team Buxxxxxxding / Training, HIPAA, Compliance, and Program Implementation; and exhibits skxxxxxxl in Juvenxxxxxxe / Adult Corrections, Inpatient Adolescent Psychiatry, Chxxxxxxd Welfare, Academics, Community Mental Health, and Acute Clinical Settings.
• Top Performer who can make decisions to reflect positively on success in alignment with a facxxxxxxity s vision, mission, and goals, and works to develop a rapport with clients of diverse socioeconomic and ethnic backgrounds.
• Visionary Professional with commendable accomplishments across high-level social work and counseling initiatives, and who can rise above challenges to drive winning outcomes with a comprehensive knowledge of social work principles, techniques, and practices, as well as application to complex casework and 1:1 / group work.
• Excellent Communicator who buxxxxxxds and sustains synergistic relationships with senior-level management, public- / private-sector organizational officials, social workers, clients, and the community; who excels in both autonomous and collaborative work environments; and who leads top staff by example and with integrity.

Medicaid Outreach Coordinator (Contract)

  Capitalize on the opportunity to deliver high-quality services to members whxxxxxxe lowering the level of acuity.

  Coordinate and manage high-volume data to ensure HEDIS measures are identified and met, and further maintain HIPAA compliance, confidentiality initiatives, and adherence to state and / or federal guidelines.

  Initiate improved processes by implementing a documentation system that assists in maintaining an accurate documentation of case management applications using clinical guidelines to achieve objectives.

  Efficiently monitored and evaluated over-utxxxxxxization of Emergency Room services.

  Led community resources emphasizing the key development of a natural support system.

  Proactively researched Medicaid medical and pharmacological services for authorization approvals.

Psychotherapist

  Utxxxxxxized broad scope of industry knowledge to deliver forward-thinking short-term weekly individualized psychotherapy to adult residents, including facxxxxxxitating one therapy group for female domestic violence victims (25 members) and two therapy groups for men offenders (40+ member) to meet and / or exceed member goals.

  Expertly administered, scored, and interpreted Adult Substance Use Scale, Drug and Alcohol Screening, and the MMPI-2, along with consulting with psychologists in referring cases to psychiatrists or other top professionals.

  Directed detaxxxxxxs-driven bio-psychosocial assessments, handled client evaluations, coordinated intake processes, and provided case management for court-ordered referred clients, and co-facxxxxxxitated psycho-educational groups on mental xxxxxxlness symptoms management for clients who suffered from schizophrenia, bipolar and personality disorder.

  Successfully provided solutions-focused crisis intervention and consultations.

  Developed and ensured continual optimal implementation of detaxxxxxxed treatment plans.

  Ensured seamless administrative processes by documenting and managing progress reports and case notes.

Yyyyyy x. yyyyyy ￨ Page Two ￨ (xxx-xxx-xxxx

Community Coordinator

  Strategically steered recruitment and assistance of re-entry clients in locating wide-ranging community resources whxxxxxxe proactively identifying and assessing community-based resources providing key client services.

  Optimized success by recruiting, training, and managing a team of 10 in conducting community engagements.

  Continually advocated for TASC among community stakeholders, and led Town Hall meetings.

  Educated stakeholders on services opportunities and coordinated care in the Chicago metro area.

Foster Care Program Supervisor

  Optimized Foster Care Program initiatives by continuously educating the community and stakeholders on program components and avaxxxxxxable services whxxxxxxe ensuring HIPAA compliance and integrity within the program.

  Expertly drafted and developed comprehensive policies and procedures for core operations and compliance.

  Led targeted team buxxxxxxding, training / development, and mentoring / management efforts to boost success.

  Served as a liaison between community partners and agency.

  Supported grant writing processes for new program funding initiatives.

Assistant Executive Director of Adult Services

  Spearheaded results-oriented Adult Services operations by providing vision and out-of-the-box thinking whxxxxxxe implementing strategic plans, researching and writing grants, and serving on the management program team.

  Drove services success by mentoring and managing a team of four supervisors at two sites whxxxxxxe comprehensively managing programming, fiscal management, and human services to attain overall objectives.

  Developed and implemented trip programs for the 55+ population.

  Trained for and developed interdepartmental cooperation and cohesiveness.

  Successfully developed and led sxxxxxxent auction events for the agency s annual fundraiser.

  Served on citywide committees with transportation and nutrition concerns for low-income populations.

DCFS Investigator

  Played a vital role directing objective chxxxxxxd custody investigations and extensive court testimony, including maximizing administrative efficiency by maintaining detaxxxxxxed case documentation and case management efforts.

  Personally led resourceful foster parent training per state standards.

  Represented the agency, chxxxxxxdren, and famxxxxxxies in court proceedings and meetings.

Master of Health Science (Addiction Studies & Counseling Emphasis) Governors State University

Qualified Mental Health Professional (QMHP)

Licensed Professional Counselor (LPC) (Projected October 2016)

Certified Drug & Alcohol Counselor (CADC) (Projected June 2016)

Mental Health First Aid USA Certification ￨ Reality Therapy Certification

National Board of Certified Counselors (NBCC) 2015 Minority Fellowship Recipient

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

I am excited to buxxxxxxd a rewarding career with your company, and can offer cross-functional experience in Social Work, Counseling, Behavioral / Psychological Diagnosis and Treatment, Famxxxxxxy / Group Dynamics, Intervention Techniques, and Case Management. I am also well-versed in Team Buxxxxxxding / Training, HIPAA, Compliance, and Program Implementation with talents in areas of Juvenxxxxxxe / Adult Corrections, Inpatient Adolescent Psychiatry, Chxxxxxxd Welfare, Academics, Community Mental Health, and Acute Clinical Settings, among others.

To complement my background, please note that I attained a Master of Health Science (Addiction Studies & Counseling Emphasis) from Governors State University and a Bachelor of Science in Health Studies from Texas Woman s University. I am recognized as a Qualified Mental Health Professional (QMHP), and hold Mental Health First Aid USA Certification and Reality Therapy Certification. I am also projected to achieve credentials as a Licensed Professional Counselor (LPC) (October 2016) and Certified Drug & Alcohol Counselor (CADC) (June 2016).

Currently, as a Medicaid Outreach Coordinator (Contract Role) for Harmony Health Plan / Alta Staff, I successfully lead the delivery of high-quality services to members whxxxxxxe lowering the level of acuity. Within this role, I coordinate and manage high-volume data to ensure HEDIS measures are identified and met, and further maintain HIPAA compliance, confidentiality-based initiatives, and adherence to state and / or federal guidelines. Furthermore, I initiate improved processes by implementing a documentation system that assists in maintaining an accurate documentation of case management applications using clinical guidelines to achieve objectives.

A sampling of my achievements include:

  Efficiently monitoring and evaluating over-utxxxxxxization of Emergency Room services.

  Leading community resources emphasizing the key development of a natural support system.

  Proactively researching Medicaid medical and pharmacological services for authorization approvals.

[ Suggestion! Address Here Any Skxxxxxxls / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abxxxxxxities, please kindly refer to my enclosed resume for additional experience.

I look forward to hearing from you, and thank you in advance for your careful consideration.

Sincerely,

Yyyyyy x. yyyyyy