Driven, dynamic and motivating professional with years of noteworthy experience and a proven track record of operational success. High-energy with an innate ability to lead team in seeing projects through to completion. Assume ownership for all completed endeavors; excel working in diverse teams comprised of individuals of all ability levels. Aim to help each individual achieve his or her greatest. Seeking a managerial opportunity with a growing, innovative company that will allow for use of people skills and provide opportunities for continued career growth.

Empowering Leader | Workflow & Schedule Management | Team Accountability | Delegation

Customer Service | Training & Mentoring | Communication | People Skills | Problem Solving | Fiscal Acumen

Budget Adherence | Strategic Planning | Organization | Prioritization | Time Management | MS Office

         Achieved $55M in volume within assigned area of Burlington at the time the position concluded

         Due to positive Burlington survey results from staff participants, was asked by direct supervisor to speak during meetings to offer an overview of the company s progress and heighten levels of team motivation

         Earned Quarterly Recognition in Sales Leadership and achieved Shortage Audit Compliance at Bloomingdale s; also honored with the Customer Service Manager-Recognition Award for Customer Service team leadership

         Demonstrated customer service savvy by engaging Bloomingdale s clienteles to garner feedback for use in enhancing operations

         Achieved General Manager's Club for $525K in annual sales during each year of tenure with Bloomingdale s

         While serving as Macy s Buyer, leveraged invidividuals strengths to the benefit the whole team

         Directed skilled, capable store teams in fueling a seamless flow of goods to the selling floor to ensure the utmost in efficiency and sales achievement

         Inspired and coached team members in the moment to further develop the group s abilities

         Delivered constructive feedback to supervisees by leading thorough performance appraisals and reviews

         Led weekly regional team communication efforts dedicated to reviewing merchandising and operational focuses, as well as collaborative best practices in order to determine points of both pride and progress

         Scheduled teams in a manner that allowed for proper, balanced store coverage

         Tended to Associate needs in a manner that aligned with payroll and budget

         Interpreted emerging trends and led planning efforts in order to assess both daily and weekly reports

         Headed continued participation in core staffing efforts such as recruiting, hiring, and onboarding; sought at all times to uphold high retention levels and ensure team quality

         Fostered and sustained lasting, effective partnerships with stakeholders; utilized strategies as part of management team best practices that led to a 12% increase from the prior year

         Supervised a store location with a $12M volume; managed each department s event signage and pricing requirements to drive high levels of accuracy and consistency

         Managed, motivated and coached the Merchandising Team in effectively executing all store standards

         Held workload meetings with department heads each week to devise operational and fiscal goal attainment strategies; also maintained weekly communication with the central buying office to confirm allocations and the promotional calendar

         Worked in liaison with the Public Relations team to plan for and promote upcoming events that maximized opportunities

         Efficaciously achieved sales plans through partnering with vendor representatives for product training and sales support

         Oversaw collaborative recovery and replenishment efforts across all assigned departments; organized team functions in a manner that boosted levels of efficiency and teamwork

         Guided and trained Associates in merchandise and visual presentation standards and best practices

         Enriched the overall customer experience by using a hands-on approach in developing and maintaining a clean, neat and shopper-friendly environment

         Developed and set forth Big Day operational and merchandising plans to confirm appropriate levels of coverage, support and recovery

         Tirelessly worked to attain sales goals, both individually and as a dedicated team member

         Upheld departmental sales and brand standards in core areas such as signage and floor move execution

         Developed and maintained a strong, loyal client base throughout tenure in this role using interpersonal savvy, paired with ability to assess customer needs and match them with corresponding products and services

         Centered on cultivating positive working relationships with key individuals and teams suing regular, consistent and positive interaction

         Handled weekly reporting; touched on sales performance and planning for future receipts

         Attended product training seminars and conveyed learned content to peer colleagues

         Developed and enforced promotional plans to maximize business opportunities for a $12M-volume location

         Prepared seasonal buying plans that accounted for existing inventory, emerging sales trends and customer needs for all stores; maintained lasting vendor relationships to tenaciously negotiate favorable purchase terms

         Reinforced these vendor relationships in order to lead product events that served to maximize business opportunities

         Stayed with the company as the separate managed locations merged together to become Macy s Northeast; resulted in an increased from 30+ stores to a volume increase of 100+ total stores

Associate Merchandise Manager, Macy s, 1986-1987

Assistant Buyer, Macy s, 1984-1986

Sales Manager, Macy s, 1982-1984

Bachelor of Business Administration, Marketing Management, Baruch College

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am pleased to submit my application materials for the (INSERT TITLE OF TARGET POSITION) vacancy and am submitting my documents for your review. As illustrated in the accompanying resume, my professional qualifications include the following accomplishments:

• As a senior-level professional, I bring to any position years of progressive leadership experience. I am skilled in all facets of people management including training, supervision and operations coordination, among others.

• Over the course of my career, I ve been adept at motivating and inspiring my peers and superiors to achieve success. I lead by example and am able to develop lasting relationships with stakeholders at all levels, both individually or within a team.

• With any role I ve taken on over the course of my impressive career, I ve delivered comprehensive direction and guidance in fast-paced environments that call for flexibility, time management and the ability to excel under pressure. I am regarded by others as a valuable trainer and change agent.

• Other core competencies include Strategic Planning, Critical Thinking, Communications and holding those I work with accountable for actions that affect the team as a whole. I actively lend to processes that fuel positive change by identifying points of progress, as well as areas for improvement.

• To pair with my impeccable career history, I have a Bachelor of Business Administration with a Marketing Management focus.

I am a focused, capable and highly experienced applicant committed to supporting the long-term goals of an innovative, reputable firm. I am confident that I could be a valuable asset to your organization and look forward to interviewing with you in the near future.

Yours Truly,

Yyyyyy x. yyyyyy

Enc. Resume