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Hiring Agent Name
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my qualifications include 15 years of experience in portfolio, property and office management. I have applied my skills and knowledge toward facilitating / overseeing all phases of the leasing cycle. To complement this background, I possess top notch organizational, interpersonal and leadership skills.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
Results-driven Portfolio Manager eager to contribute 15 years of experience to a challenging opportunity.
Solid understanding of best portfolio / property management processes obtained throughout extensive hands on experience in fast-paced environments.
Well versed in maintaining quality assurance by thoroughly reviewing all leasing / applicant information for completeness and accuracy.
Recognized for the ability to continually maintain adherence to federal / state regulations.
Proficiency with Yardi, Salesforce, DocuSign and MS Office Suite.
Leverage strong organizational skills to successfully manage single family portfolio, focusing heavily on maintaining compliance to federal and state regulations, including Fair Housing, ADA and the Fair Credit Reporting Act.
Review income / expense ratios to determine individual budgets.
Oversee all leasing, renewal and pricing information for completeness and accuracy.
Provide critical support to General Manager throughout daily interactions with residents; promptly resolve inquiries, handle complaints and address concerns.
Invitation Homes 2014-2016
Assistant Portfolio Director
Utilized strong knowledge of housing processes to manage various tenant issues.
Demonstrated a solid understanding of HOAs, section 8 housing and appropriately issuing tenant notifications.
Successfully facilitated all aspects of move-ins, as well as evictions on delinquent accounts.
Used strong organizational skills to oversee operating budget and accurately track rental collections.
Invitation Homes 2013-2014
Heavily involved in all phases of leasing process, including application processing, verification of tenant information, appropriately collecting security deposits and drafting leases.
Utilized top notch interpersonal skills to provide excellent customer service, resolve inquiries and promote network based referrals.
Accurately recorded tenant information in multiple databases.
Power Home Tech, Charlotte, NC 2012-2013
Office Manager / Human Resources
Fulfilled key operations management position within a fast-paced office, focusing on staff management, payroll processing, scheduling and increasing overall efficiency.
Conducted in depth training and thoroughly monitored office staff performance.
HMBI Inc., Charlotte, NC 2009-2012
Property Manager Team Lead
Assumed critical leadership role, overseeing 400 HUD properties throughout assigned territory.
Streamlined existing processes, resulting in a significant reduction in company cost / expenses.
Delivered high quality customer service, key to promoting satisfaction among residents.
Formed positive relationships with vendors and Property Managers.
HMBI Inc., Charlotte, NC 2007-2009
Mortgage Compliance Specialist
Strategically maintained compliance to HUD guidelines throughout all daily operations; used a strong attention to detail to thoroughly review appraisals.
Best Assets Inc., Minneapolis, MN 2005-2007
Mortgage Compliance Specialist
Demonstrated a strong attention to detail while thoroughly reviewing data for regulation compliance, completeness and adherence to HUD guidelines.
Used excellent problem solving skills to assist with reconvening damaged properties.
Supportive Living Services, Minneapolis, MN 2002-2005
Housing Support Specialist
Performed various administrative tasks as necessary, including preparation of budget information and reports.
Used strong organizational skills to facilitate various aspects of housing program.
Coursework Completed, University of Minnesota & Ashford University
High School Diploma, Washburn High School
NC Real Estate Broker
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