- 809 Spruce St. Ÿ Xxxxxx, XXXXXX xxxxxx( (xxx-xxx-xxxx * abc@xyz.com

Logistics Management

Qualifications Profile

    Highly self-motivated, dynamic, and results-driven professional with more than 13 years providing high-performance inventory and logistics management, and operations support in the U.S. Military and government sectors, as well as sales and customer service in the retail and insurance industries.

-    Exhibited strong passion for process efficiency and cost effective drive in providing full cycle logistics and inventory management in the US Military.

-    Excellent supervisory competencies that enable subordinates, regardless of industry, to deliver expected performance outcomes.

-    Ensured consistent compliance with company policies, performance metrics, and quality standards that create a satisfying experience from daily routine operations across several industries.

    Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Effective interpersonal communication skills that transform diversity into a team advantage in achieving objectives and shared commitments

Key Expertise

    Tactical & Operations Planning

    Supply Chain Management

    Inventory/Logistics Management

    Program/Project Management

    Operating Budget Administration

    Process/Workflow Improvement

    Continuous Quality Improvement

    Relationship Management (Customers, Stakeholders, Public, & Suppliers)

    Inter-Office Coordination

    Policies & Regulatory Compliance

    Records & Document Management

Technical

    Forklift Operations

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)

Professional Experience

    Supervise and account for 8-10 soldiers in managing materials receipt, storage, issuance, and preparation of ammunition components and explosives for transportation and storage.

    Preform inspections of storage locations, containers, and vehicles transporting ammunition, ensuring compliance with storage compatibility, quantity distance, and explosive safety limits.

    Manage the movement of freight between storage and production areas using forklifts and associated equipment.

    Provide administrative and logistics support with the marketing of events and programs, processing donor acknowledgement letters and other correspondence as needed, prospect research. scholarship awards, denial and payment letters, and payment acknowledgements.

    Monitor and report on department budgets against actuals using MS Excel.

    Received, accounted, and managed stored supplied and merchandise items, recording pertinent shipment and movement data, and conducting physical inventory counts to ensure matching with computer data levels.

    Managed merchandise tagging and labeling for quick access and retrievals, dealing with night deliveries assisting in freight unloading from trucks, and ensuring availability of fast-moving inventories to support shop floor sales and customer service standards.

    Prepared, processed and maintained forms, logs, records and activity journals in managing custody and control of 120 inmates housed under maximum security, enforcing compliance with safety, and peace and order regulations within prison premises, searching inmates for contraband, and reporting on inmate conduct as needed.

    Regularly assessed facility security by inspecting entry points, locks and cells for potential security weaknesses and recommending any necessary remediation.

    Promoted and sold store merchandise, responding to customer phone calls expeditiously, assisting customers with purchase decision and sales transactions, and resolving complaints with alternatives or win-win solutions that restore customer patronage.

- 809 Spruce St. Ÿ Xxxxxx, XXXXXX xxxxxx( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

    Managed high-volume customer calls with utmost professionalism, responding to questions and resolving complaints on products and services, account issues, and other matters with dispatch, escalating to superiors as needed.

    Provided HR support, conducting new hire onboarding, continuing staff training. and performance evaluation of crew members in all assigned functional areas.

    Ensured compliance with service quality standards in dealing with customers, completing payment transactions accurately and on time, and resolving complaints and issues around company products and services.

    Oversaw process efficiencies and cost effectiveness in daily restaurant shift operations in accordance with company polices and standards.

Education & Credentials

    A.A.S in Health Science, BERGEN COMMUNITY COLLEGE Ÿ Paramus, XXXXXX

Professional Training & Certifications

Ÿ CPR/AED Certified | Continuing education in health science

Award/Recognition

Ÿ Humanitarian Service Medal, for participation in Hurricane Sandy relief

Professional Affiliations

Ÿ Engaged in civic works involving the following:

Feeding the homeless, providing Hygiene Kits at local shelters,

and running for support advocacies on Lupus, and Cancer research, among others