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- Dynamic Leader who offers a background in Multimillion-Dollar Sales Management, Marketing, New Business Development, CRM, Behavioral Selling, Cold Calling, and Client Needs Assessment; contributes talent in Operations Management, Account Management, Team Building / Training, Strategic Analysis / Planning, Trends Tracking, and Workflow Prioritization; and exhibits an ability to see the big picture within evolving markets.
- Top Performer who boasts above-average career results, and who can make decisions to reflect positively on operations in alignment with a company s vision, value, and goals to attain a significant competitive advantage.
- Visionary Professional with commendable accomplishments across high-volume sales initiatives, and who can rise above challenges to increase revenue, streamline processes, improve efficiencies, and drive winning outcomes.
- Excellent Communicator who builds and sustains synergistic relationships with senior-level management, sales / business professionals, and clients / customers; who excels in both autonomous and collaborative work environments; and who leads staff by example and with integrity to achieve companywide objectives.
Successfully led pipeline development and management and goal metrics using CRM systems for Wilkins Solutions Enterprises, and further excelled in profit-generating relationship building and account management.
Reduced costs and standardized estimates for Nicari, Inc., including increasing gross revenue from $200,000 to $650,000, improving closing ratio 48% (42% national average), and enhancing referral base to increase sales 30%.
Recognized for performance excellence as a 4-time winner of a competitive Compliant Free Franchise Award.
Minimized waste and reduced costs by 10% as a Process Engineer for Fujikoki America, Inc., including developing new processes by using PPAP and APQP requirements as a liaison between planning and quality teams.
Optimized high-volume assembly lines through simulations, time studies, and Lean manufacturing, along with qualifying new machines for production, decreasing rejects 30%, and reducing large-scale production costs.
Successfully ensured product consistency by establishing an effective way to maintain tools, jigs, and fixtures.
Translated 90% of paper drawings into digital files to provide efficient access for internal groups as a Senior Engineering Drafter, and implemented security protocols for digital drawings to ensure integrity of drawings.
Led targeted training of junior inspector as Senior Quality Control Inspector, including instructing personnel on processes and procedures to reduce errors 10% and training others in key quality equipment and techniques.
Developed inspection plans for various products to customize for key customer needs and efficient operations.
Area Sales Manager West Coast Vent, Thermal Management Systems & Electronic Cooling
Capitalize on the opportunity to lead profitable energy recovery sales in commercial ventilation, including coordinating national sales for thermal management systems and electronic, data center, and wind power cooling.
Area Sales Manager West Coast Territory
Maximized bottom-line performance by directing sales calls / visits to OEMs, end users, and consulting engineers, including establishing, maintaining, and expanding a customer base in alignment with all sales goals.
Delivered on-site training for consulting engineers and manufacturers while demonstrating Heatex selection software to design engineers, developing strategies and setting targets, and participating in HVAC tradeshows.
Compiled and analyzed competitive sales figures while increasing product sales and core business opportunities.
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Commercial Account Manager
Strategically steered commercial account management as a single point-of-contact for a large-scale portfolio for Wilkins Solutions products within an aggressive Dallas market, including building and sustaining key decision-makers, identifying customer needs, and communicating ideas via all oral and written presentations.
Demonstrated solid interpersonal relations proficiencies toward quantifying and resolving all customer issues.
Drove operations growth by coordinating and managing all corporate functions, including sales, account management, and customer relationship development, as well as price / contract negotiations and order fulfillment.
Generated continued business growth by handling comprehensive revenue target and budget responsibilities, along with managing full profit / loss while conducting market analysis and sales presentations to boost results.
Optimized use of resources to attain goals by planning and prioritizing projects and providing key estimates.
Utilized broad scope of industry knowledge toward directing operations across multiple assembly lines, including efficiently analyzing discards and determining methods to minimize overall waste and reduce costs.
Ensured seamless operational processes by implementing PPAP and APQP requirements and documentation.
Expertly developed Standard Operating Procedures (SOPs) and created process flow charts and work instructions, PFMEA, and DFMEA per QS9000 while maintaining proper documentation for tools, jigs, and fixtures.
Proactively participated in process improvement and quality team meetings to communicate critical initiatives.
Senior Engineering Drafter
Played a vital role in liaising between customer and internal departments, including supervising documents and data control department, as well as designing mechanical drawings and translating drawings into digital prints.
Senior Quality Control Inspector
Directed accurate inspections of incoming raw materials and components, including developing the inspection process, handling in-process and final packaging inspections, and supervising inspectors to achieve objectives.
Conducted inventory counts, pulled shop order for production, and handled all paperwork involved with freight.
Material Handler ￨ Shipping & Receiving Clerk
Demonstrated solid data / recordkeeping skills toward managing large-scale paperwork related to freightliners, along with performing inventory and cycle counts and pulling products for optimal production.
Efficiently distributed materials to production, and led initiatives to transfer skids to warehouse operations.
Bachelor of Science in Industrial & Manufacturing Systems Engineering
AutoCAD ￨ SPC Software ￨ Microsoft Access ￨ Microsoft Office ￨ Harvard Draw ￨ Lotus Notes
Member, PDCA ￨ Member, BBB ￨ Excellent Professional References Provided Upon Request
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