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Yyyyyy x. yyyyyy

2201 48th St. E, #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com

 

Summary of Qualifications

 

  Personable communicator with outstanding work and academic credentials.

  Consistently promoted to positions of greater responsibility for exceeding performance objectives.

  Outstanding listening, verbal communication and interpersonal skills, gaining the trust, confidence and respect of key stakeholders, including clients, colleagues and vendors.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

  Proficient with Microsoft Office Suite.

 

Education and Training

 

Bachelor of Science (BS), Communication Studies & Political Science (double major); minor: Criminal Justice

University of Alabama Tuscaloosa, AL; expected to graduate in May 2016

 

Work History

 

Toys R Us Tuscaloosa, AL Sept. 2012-Present

Assistant Store Manager (May 2015-Present)

  Showcase solid leadership skills while overseeing retail store operations in unison with the Store Manager.

  Supervise a team of employees and help lead a store that generates annual revenue of $6.4 million.

  Manage all aspects of operations, including sales; customer service; pricing; merchandising; signage; inventory; loss prevention; and safety practices.

  Train, mentor and coach team members, including department supervisors.

  Interview candidates for employment opportunities and hire personnel that are an ideal fit.

 

Department Supervisor, Merchandising (Mar. 2013-May 2015)

  Led merchandising and store operations in the absence of Store Manager and Assistant Store Manager.

  Trained and educated associates on best practices of sales, customer service and merchandising.

  Proactively identified and resolved customer complaints in an accurate, timely and efficient manner.

 

Sales Team Member (Sept. 2012-Mar. 2013)

  Built and maintained positive communications with customers in a fast-paced environment.

Military Service

 

Member, United States Army and Army National Guard June 2012-Present

Volunteer History

 

  YMCA- Big Sister Program and the Children's Development Center

 

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