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Personable communicator with outstanding work and academic credentials.
Consistently promoted to positions of greater responsibility for exceeding performance objectives.
Outstanding listening, verbal communication and interpersonal skills, gaining the trust, confidence and respect of key stakeholders, including clients, colleagues and vendors.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Proficient with Microsoft Office Suite.
Bachelor of Science (BS), Communication Studies & Political Science (double major); minor: Criminal Justice
University of Alabama Tuscaloosa, AL; expected to graduate in May 2016
Toys R Us Tuscaloosa, AL Sept. 2012-Present
Assistant Store Manager (May 2015-Present)
Showcase solid leadership skills while overseeing retail store operations in unison with the Store Manager.
Supervise a team of employees and help lead a store that generates annual revenue of $6.4 million.
Manage all aspects of operations, including sales; customer service; pricing; merchandising; signage; inventory; loss prevention; and safety practices.
Train, mentor and coach team members, including department supervisors.
Interview candidates for employment opportunities and hire personnel that are an ideal fit.
Department Supervisor, Merchandising (Mar. 2013-May 2015)
Led merchandising and store operations in the absence of Store Manager and Assistant Store Manager.
Trained and educated associates on best practices of sales, customer service and merchandising.
Proactively identified and resolved customer complaints in an accurate, timely and efficient manner.
Sales Team Member (Sept. 2012-Mar. 2013)
Built and maintained positive communications with customers in a fast-paced environment.
Member, United States Army and Army National Guard June 2012-Present
YMCA- Big Sister Program and the Children's Development Center
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