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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Results-driven professional eager to contribute existing skills to a challenging role within a packaging department.
Summary
Strong written and oral communication skills with a track record of providing excellent customer service.
Demonstrated ability to perform independently and as a team contributor.
Recognized for strong analytical problem-solving skills and an ability to exceed expectations.
Excellent organizational, leadership and administrative abilities.
Skills
Customer Service Attention to Detail
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Problem-Solving Interpersonal Communication
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Leadership Relationship Building
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Experience
TJ Maxx, Pearl River, NY 2005-Present
Department Leader | Customer Service Representative
Recipient of merit based promotion due to strong customer service and leadership skills.
Demonstrate strong communication abilities while delivering high quality service throughout daily interactions with customers.
Oversee day to day operations throughout jewelry department.
Make knowledge based product recommendations to fulfill customer needs.
Promptly resolve inquiries, handle complaints and resolve issues.
Ensure accuracy throughout all financial transactions.
Work together with team members to ensure on-time completion of assigned tasks.
Create a positive, welcoming environment for patrons.
Education & Certifications
High School Diploma, Cornerstone Christian High School; 2016
PCA Certificate, At Home Health Aide
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