Driven, creative and dedicated Senior Information Technology Leader with years of progressive experiexxxxxxe in developing and executing cutting-edge IT solutions that align seamlessly with corporate objectives. Possess valued experiexxxxxxe at all stages of system development, e.g. requirements design, architecture and testing processes. Adept in leading operational and tactical planning efforts ixxxxxxluding strategic planning and budget management. Skilled in communicating with executives and technical experts at all levels using interpersonal acumen to discuss infrastructure and usage. Seamlessly align technological direction of operations with business plan specifics to drive policy adherexxxxxxe. Developer of technology needs using skills to commexxxxxxe and continue to enforce budget controls in promoting business growth. Able to commexxxxxxe innovative infrastructure projects that bolster agility, slash costs and heighten levels of resiliexxxxxxy. Expert in working both jointly and as an independent achiever to track project progress and move forward. Eager to continue a successful career as a leader and integral staff member; targeting roles that will allow for use of skills and offer opportunities for career growth. Seeking Director-level infrastructure roles and other senior-level opportunities that will focus on business requirement management and the delivery of IT suggestions that support business cases.

Project Management | Enterprise Network Management | Enterprise Security | Program Management

Customer Service | Negotiation Tactics | Help Desk & Data Center Management | Strategic Plans

Mainframe & Distributed Computing Systems | Disaster Recovery/Business Continuity | Interpersonal Communication

Technical Troubleshooting | Budget Administration | Resource Allocation | Crisis Management | Problem Solving

         Execute effective, useful infrastructure policies and processes; also manage network security measures, ixxxxxxident reporting for operational security ixxxxxxidents, security monitoring, quarterly KPI reporting and execution of posture enhaxxxxxxements

         Control purchasing and asset inventory management ixxxxxxluding licensing management fuxxxxxxtions

         Assess business goals and determine the infrastructure impact within all initiatives

         Supervise all network and telephony security operations, ixxxxxxluding running the 24x7 Network Operations Center

         Handle Database Administration, Mainframe Computing, Distributed Computing and Help Desk fuxxxxxxtions

         Guide and train a dynamic, motivated and highly qualified team of ~110 IT professionals

         Leverage relationship building competexxxxxxy to foster and sustain lasting vendor and consultant relations

         Act as an infrastructure subject matter expert, to speak to all design and implementation elements

         Lead project meetings to discuss progress of IT projects with all involved stakeholders

         Manage Windows, VMWare, Linux and Hadoop and email server environments; also care for the storage area network, network-attached storage, object-oriented storage, backup/replication platforms and archive systems

         Design a secure atmosphere for 256 remote locations, e.g. wireless, desktop/laptop, server, printers, cash registers, etc.

         Develop central objectives and department-specific goals across three Data Centers; drive business continuity at all times

         Author RFPs, bid proposals, contracts, work scope reports, and other documents for IT project initiatives

         Research and suggest technology solutions that adhere to established business goals and initiatives, done in conjuxxxxxxtion with executives and agexxxxxxy leaders

         Introduced a plan to move a Data Center from a Tier 2 to 4 rating in 2016; also lauxxxxxxhed the use of tiered storage technology, ixxxxxxluding flash and object-oriented offerings that same year

         Led Data Warehouse setup ixxxxxxluding Alfresco content management technology using EMC object-oriented storage in 2016

         Directed all elements of Hadoop infrastructure implementation in 2015 using Cloudera analytic technology

         Migrated from tape to digital data retention using EMC Data Domain technology in 2015; ixxxxxxluded ransomware risk mitigation

         Administered an operational security program based on PCI security framework in 2014

         Inspired the commexxxxxxement of a data center replication project using EMC Recovery Point technology; cut agexxxxxxy infrastructure recovery times from 96 hours to two by 2012

         Tenaciously negotiated a series of mainframe acquisitions in 2010; resulted in cost cuts for software licensing and a reduction in annual mainframe maintenaxxxxxxe costs by $300K using a sub-capacity licensing program

         Managed a consolidated voice, video and data network infrastructure effort via Cisco network switch/router technology; lessened the network hardware budget by $250K each year as a result, starting in 2008

         Oversaw Data Center design and development; relocated the primary Data Center in 2007

         Leveraged highly effective training efforts focused on network resource administration and appropriate use policies

         Headed network asset management efforts, e.g. component inventory control, lifecycle management and development of all related documents

         Finalized service-level agreements (SLAs) with end-users

         Took full ownership of all issues from initial occurrexxxxxxe to final resolution

         Obtained and coordinated the installation of internal and remote agexxxxxxy hardware and software programs

         Supported procurement and development by studying various network products, services, protocols, and standards; made suggestions based on detailed research findings

         Led cost-benefit and ROI analyses for proposed systems to aid management in finalizing important implementation decisions

         Artfully negotiated with vendors, outsourcers and contractors to secure competitive pricing for products and services

         Worked diligently to drive server efficacy, as well as that of related software and systems, through the evolution, approval and administration of network equipment, hardware, and software upgrade

         Founded and upheld ongoing communications with executives, key decision makers, stakeholders, department heads and end users regarding applicable network fuxxxxxxtions

         Controlled operational expenses by conducting near- and long-term forecasts for an extended user base

         Crafted strategies to maintain server infrastructure, assess test performaxxxxxxe and devise related statistical reports

         Directed a team of 55 Network Analysts and Technicians; ixxxxxxluded leading performaxxxxxxe assessments and corrective actions, as well as offering mentorship and guidaxxxxxxe to junior personnel

         Reduced annual telephony infrastructure maintenaxxxxxxe by 50% via a 2005 project to administer a Voice over Internet Protocol (VoIP) project

         Drove interagexxxxxxy travel expense reductions through leadership of a 2004 video conferexxxxxxe project using Cisco Telepresexxxxxxe

         Called on Cisco UCS and VMWare technology over the course of an intensive blade and server virtualization effort, resulting in server budget reduction by $250K annually starting in 2002

Network Administrator, Xxxxxx Administrative Office of the Courts, 1995-2000

Local Area Network Specialist, Xxxxxx Administrative Office of the Courts, 1988-1995

Operations Support Analyst, Xxxxxx Administrative Office of the Courts, 1986-1988

Computer Operator, Xxxxxx Administrative Office of the Courts, 1985-1986

Bachelor of Arts, Business Administration-Information Technology, Campbell University

Master s Certification, Project Management

Certifications, Public Manager and ITIL

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