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Management leader with a consistent, proven track record of exceeding performance objectives.
Experience building and leading a team of professionals to maximize their potential and excel.
Trained, mentored and coached team members on best practices of daily operations.
Sound judgment and a work history of proactively identifying and resolving problems in real time.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
New Business Development Team Building/Leadership Staff Management/Training
Customer Service Operations Management Inventory Control
Budget Management/Profit & Loss Succession Planning Asset Protection
Fred Meyer Coeur d'Alene, ID 2003-Present
Electronics Manager (2008-Present)
Build and grow relationships with customers and colleagues in a fast-paced retail environment.
Oversee multiple aspects of operations, including sales; customer service; merchandising; loss prevention; sales/financial reports; loss prevention; and staffing, including scheduling personnel.
Assign and complete planogram and pricing changes in a timely and efficient manner.
Oversee all shrink control, freight receiving/stocking and shipping/receiving procedures.
Maintain electronic article surveillance to company and merchandising standards.
Interview candidates for employment opportunities and hire associates that are an ideal fit.
Train, mentor and coach team members on best practices of operations, sales and customer service.
Promote associates to positions of greater responsibility for exceeding performance objectives.
Showcase diplomacy and tact to identify and resolve problems in a timely and efficient manner.
Chosen as Top Electronics Manager in 2015 out of 19 stores for merchandising ability, staff development and setting high standards/appearance.
Selected as Management Division Trainer for Electronics in 2016, educating all electronics assistants and store director trainees across 19 stores.
Led team to win
the zone s Holiday Protection Plan Sales Contest three consecutive years.
Assistant Electronics Manager (2003-2008)
Relief Assistant Electronics Manager, Thor Spokane, WA 2001-2003
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