Dynamic Details- and Results-Focused Leader Committed to Optimizing Multi-Site Software Quality Assurance Initiatives

Software Quality Assurance ￨ Team Building ￨ Training / Development ￨ Best Practices

Software Development Life Cycle ￨ Software Testing Life Cycle ￨ Risk Mitigation / Management

Strategic Analysis / Planning ￨ Trends Tracking ￨ Project Management ￨ Key Process Optimization

Highly Accomplished Software Quality Assurance Engineer who demonstrates proven expertise in Integration, System, Functional, Regression, Smoke, User Experience, End-to-End, and Mobile Testing initiatives to align with a project s goals. Top Performer who offers solutions-centric critical thinking for insightful, change-oriented results, including maintaining cutting-edge technical skills and up-to-date industry trends awareness. Out-of-the-Box Thinker who rises above challenges to achieve winning outcomes, including contributing talent in writing test cases and developing and maintaining test scripts based on key business and functional requirements. Excellent Communicator who develops synergistic relationships with senior-level decision-makers, product teams, software engineers, and clients of diverse cultural, ethnic, and socioeconomic backgrounds, and who leads multidisciplinary peers by example and with ethics and integrity.

Core Competencies Include:

  Exhibiting recognition as a quick study who rapidly picks up new concepts.

  Demonstrating skill in manual, automated, and functional Quality Assurance testing.

  Offering talent with Software Development Life Cycles and Software Testing Life Cycles.

  Actively upholding cutting-edge business skills and up-to-date industry trends awareness.

  Cost-effectively allocating resources within a fast-paced environment to boost key productivity.

  Leveraging functional and technical business requirements to develop test cases and test scripts.

  Cross-functionally collaborating with peers to deliver high-quality projects, programs, and services.

  Providing hands-on leadership support always willing to go the extra mile to surpass the status quo.

Team Lead ￨ Software Quality Assurance Engineer (2016 Present)

Senior Software Quality Assurance Engineer (2014 2016)

Capitalize on the opportunity to rapidly identify and mitigate risks impacting project timelines and / or deliverables, including expertly assessing requirements for test cases to guarantee that regression is accounted for in mitigating risks. Actively engage in annual Payment Card Industry (PCI) Data Security Standard (PCI-DSS) audits and compliance processes to confirm adherence to industry regulations. Collaborate among top software developers to efficiently execute feature-specific test cases. Direct production support testing and mitigation. Write detailed test cases and analyze key functional areas of the applications, along with testing software product features to verify quality and functionality.

Key Accomplishments

  Successfully developed an automated UI test.

  Reviewed product design specs to meet requirements.

  Seamlessly led testing and mitigation of automation test suites.

  Continually recommended design changes to product team and software engineers.

Contracted with Defense Acquisition University, Fort Belvoir, VA

Systems Analyst

Strategically steered development and execution of testing processes, test plans, bug tracking, documentation management and regression, front-end GUI testing, and verification and validation of Windows- and web-based client / server applications. Collaborated with testers, developers, and additional team member in testing and implementation of DAU s Student Information System. Scripted Load Runner scripts for Performance Testing, and performed requirement analysis, business analysis, use-case analysis, change management, and configuration management efforts.

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Contracted with Defense Acquisition University, Fort Belvoir, VA

Systems Analyst (continued)

Key Accomplishments

  Proactively attended Scrum meetings and iteration planning.

  Led development of Issue Tracking videos for UAT testing using Camtasia.

  Produced storyboard and script eLearning videos for Student Information System training.

  Supported diverse projects, including portal development and training development initiatives.

  Continually identified business unit training and development requirements, including collaborating with management and cross-functional staff in recommending and implementing new training activities.

Quality Assurance Software Tester

Utilized broad scope of industry knowledge toward developing test cases and reports throughout all stages of SDLC, including performing manual, automated, and functional testing on Verizon s iCAD web-based application. Performed VolP testing on Verizon s vRepair System; positive, negative, and Black Box testing; GUI, front-end, and back-end testing; and Regression, Integration, and Production testing for software. Created detailed test plans / scripts to ensure thorough testing, and maintained records of testing defects for the development team. Led testing using web-based applications.

Key Accomplishments

  Expertly used Oracle / SQL database during testing processes.

  Collaborated with a highly qualified software development team in meeting goals.

  Developed Microsoft Excel sheets to document test cases and scripts for management.

  Created solutions-centric testing action plans and innovation with shared ideas for improvement.

  Developed a new testing program and modified an existing program for new software and enhancements.

Quality Assurance Software Tester

Played a vital role in conducting functional testing of Back in the Black foreclosure prevention software COTS web-based application, including testing client / server, XML, browser, and / or backend applications or systems, as well as performing manual, automated, and functional testing. Maximized use of resources to achieve goals by planning and prioritizing key business requirements, including developing detailed test plans / test scripts to ensure complete and thorough testing. Efficiently composed Microsoft Excel sheets to document test cases and test scripts for management.

Key Accomplishments

  Continually communicated with testing and requirements teams.

  Completed targeted training on UNIX and DOS for small-scale assignments.

  Led strategic employee UAT training, including compiling comprehensive employee training manuals.

B.S., Business Administration (Projected 2019) University of Xxxxxx University College

Agile Certified Practitioner (PMI-ACP) PM Immersion (Projected 2018)

Languages: SQL Queries

Operating Systems: Windows ￨ UNIX ￨ LINUX

Methodologies: Agile / Scrum ￨ Waterfall ￨ SDLC

Databases: Oracle 10g ￨ SQL ￨ Rapid SQL 7.7.2

Software Applications: Microsoft Office Suite ￨ Visio ￨ Spark ￨ Slack ￨ Trello ￨ Trillian

Tracking Tools: Mercury Quality Center 9.0 ￨ FogBugz ￨ TFS

Rational ClearQuest v.2002 ￨ ClearQuest ￨ Web Version ￨ Footprints

Testing Tools: Ranorex ￨ TFS ￨ Selenium ￨ SharePoint ￨ Mercury Quality Center 9.0 / 10.0

QTP 9.2 ￨ Rational Suite v.2002 ￨ SQL*Plus ￨ Toad 8.6.038 ￨ LoadRunner 9.0 ￨ BOXi