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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ￨ abc@xyz.com
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Experienced Graduate Student with several years of experience within high-stress environments and a significant educational background in the social work field. Experienced in administrative operations such as maintaining patient files and medical records, providing translation services, verifying patient insurance, and scheduling patient appointments. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, clients, and members of management. Current Member of the National Association of Social Workers.
Key Competencies
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Patient Advocacy Language Translation Coaching/Training Bilingual, English/Spanish
Healthcare Regulations Medication Administration Electronic Medical Records
Treatment and/or Discharge Planning Regulatory Standards Compliance Pain Management
Education
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Master of Social Work Candidate, Fordham University, New York, NY (Expected 2019)
Bachelor s Degree, Liberal Arts, Summa Cum Laude Graduate, City College of New York (2016)
Professional Experience
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Brooklyn Kindergarten Society September 2017-Present
Social Work Intern
Support both administrative and social work needs within a non-profit organization which includes completing intake interviews with families and assisting the community liaison
Utilize superior communication abilities to maintain positive relationships with members of the community in addition to actively participating in professional development coursework
NYU Lutheran, Brooklyn, NY 1996-Present
Patient Service Associate
Directly manage day-to-day administrative and operational functions within a fast-paced environment with a focus on increasing productivity and patient satisfaction levels
Instrumental in the processing of various clerical functions which include entering patient registration information, scheduling appointments, processing financial transactions, and ensuring medical records are completed
Review patient laboratory records and identify abnormal results which required contacting the patient and scheduling a return visit
Play a lead role in clerical work within an outpatient clinic which requires collecting patient demographics, verifying patient insurance, and scheduling follow-up appointments
Act as a Medical Interpreter (Spanish) which includes interpreting between the Physician and patients within the clinic
Additional Experience Includes: Third Class Petty Officer, The United States Navy (1992-1996)
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