Details- and Results-Focused Leader Committed to Maximizing Complex BSA, AML, and Risk & Fraud Mitigation Initiatives

Strategic Analysis ￨ Bank Secrecy Act (BSA) ￨ Anti-Money Laundering (AML)

Internal Policies / Procedures / Control ￨ Regulatory Compliance ￨ Customer Service

Risk Analysis / Mitigation / Management ￨ Trends Tracking ￨ Account Management / Resolutions

Bilingual Juris Master in Banking Compliance Graduate who contributes knowledge of BSA, AML, Fraud, and Transaction Monitoring, as well as High-Volume Account Management, Internal Controls, Investigations, and Regulatory Compliance to seamlessly align with your strategic vision, value, and goals. Top Performer who offers solutions-centric critical thinking for insightful, change-oriented results while expertly resolving challenges. Out-of-the-Box Thinker who rises above critical customer-focused issues to achieve winning outcomes, including quickly adapting to evolving scenarios. Excellent Communicator with Spanish / English xxxxxxuency who develops synergistic relationships with decision-makers, business teams, regulatory agencies, clients, and customers, and who leads peers by example and with ethics and integrity.

Xxxxxx International University

Juris Master (Concentration in Banking Compliance)

Bank Secrecy Act (BSA) / Anti-Money Laundering (AML)

Consumer & Commercial Lending Compliance ￨ Consumer Financial Services

Legal Analysis & Writing ￨ Banking & Financial Regulations ￨ Introduction to American Law

Contracts & Business Law ￨ Fundamentals of Criminal Law & Tort Law ￨ Introduction to Regulatory Compliance

Xxxxxx International University

Bachelor of Business Administration

Xxxxxx International Bankers Association Certification ￨ 220 General Lines Agent

AAI (FAIA) ￨ 440 Customer Service Representative (Miami-Dade Community College)

CLCR (The Hartford School of Insurance) ￨ CPIA (American Insurance Marketing & Sales Society)

Marsh & McLennan Agency, LLC (Seitlin) (2011 Present)

Account Manager

Capitalize on the opportunity to promote lucrative new and / or renewal business processing initiatives, including preparing and issuing forward-thinking client proposals, binding business, completing electronic and manual filings, obtaining account information updates, requesting and issuing financing quotes, and updating agency management system as required.

Key Accomplishments

  Successfully implement profit-centric marketing strategies, including creating underwriting submissions, aggressively contacting key markets, managing underwriting deadlines, and securing final carrier proposals.

  Proactively handle ongoing agency services, including preparing endorsements, requesting policy information, issuing Certificates of Insurance, verifying policies for accuracy, and processing diverse invoices.

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Tanenbaum Harber of Xxxxxx (2007 2011)

Account Manager

Utilized broad scope of industry knowledge toward managing $500,000 in revenue while continually marketing and managing new business and / or renewal business opportunities. Received, prepared, processed, verified, and mailed paperwork for new and / or renewal policies, including invoices, binders, endorsements, certificate, and / or cancellations. Supported strategic marketing efforts by comprehensively preparing account review at time of renewal. Reviewed submissions from producer for accuracy and completeness of data, and prepared submissions / applications as required.

Key Accomplishments

  Accurately underwrote risk per company s marketing procedures.

  Delivered details-focused technical support for clients and team members.

  Actively submitted accounts to viable markets and negotiated best coverage, price, and terms.

Seitlin Property & Casualty (2003 2007)

Account Coordinator ￨ Technical Assistant

Strategically steered coordination of high-volume data to process account renewal requests and drive competitive marketing success, including seamlessly handling accounts of $500,000+ in revenue. Expertly set up and maintained customers electronic and paper files. Prepared certificates of insurance and evidence of property insurance. Contributed solid communication skills toward handling internal / external inquiries and correspondence from customers, insurance carriers, and brokers. Efficiently followed up on and processed non-payment notices, non-premium bearing endorsements, windstorm and xxxxxxood renewals, certificates of insurance, ID vehicle cards, and binders.

Key Accomplishments

  Prepared applications and loss summaries for marketing during the renewal process.

  Validated and processed policies, endorsements, audits, and other line transactions per SOPs.

C.H. Toro International, Ltd. (2002 2003)

Underwriting Assistant Kidnap & Ransom

Led targeted decision-making in the strategic development of policy pricing and benefits, including gathering information from clients and marketing representatives for accurate and competitive price quoting. Optimized underwriting success by completing general administrative activities, including maintaining high-volume accounts, policy arrangements, and mailings.

Key Accomplishments

  Successfully prepared monthly renewal reports and processed broker s commissions.

American International Group (1993 2000)

Technical Associate

Managed operational procedures and internal auditing methods, along with developing a medical network for domestic and / or international workers. Coordinated and managed reports, including capita evolution and medical providers performance.

Key Accomplishments

  Seamlessly launched workers compensation coverage within the Group.

  Delivered excellence in customer service to high-profile Walmart, Texaco, and The Exxel Group.

  Led claims and risk improvement recommendations for nation s superintendent of work risk management.