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Yyyyyy x. yyyyyy


0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ●



Human Resources Manager / Director

Organizational Leadership Hiring / Staffing Employee Relations & Retention

Business Administration Legal Compliance Accounting & Payroll Technology



         Adept in HR functional areas including recruitment, interviewing, writing job descriptions, hiring, compensation, benefits, attendance tracking & verification, Workers Compensation, staff recognition and retention, employee engagement, and performance management.

         Able to establish a respectful workplace climate essential to maximizing staff morale and productivity.

         Solid expertise in orientation, training, policy/procedure interpretation and enforcement, regulatory compliance, and conflict resolution.

         Pragmatic, discreet, and committed to ensuring confidentiality of personnel files and documents.

         Unique legal acumen with advanced knowledge of laws spanning FMLA, ADA, EEO, and OSHA.

         Highly skilled at connecting with and leading people from diverse cultures and backgrounds.

         Excellent talents in advising supervisors and management in employment laws and HR policies to reduce company risk and liability.

         Impressive technical savvy with solid skills in system troubleshooting, upgrades, installs, backups, and maintaining network connectivity.

         Bilingual (English & Spanish) with particular strengths in collaboration, employee engagement, data analysis, reporting, and driving ongoing process improvements.


Comfort Keepers, 2016 to 2017

Human Resource Manager

         Spearheaded human resources operations for Roswell, Artesia, and Carlsbad locations comprising 230+ personnel, adeptly overseeing hiring, compliance, compensation, and benefits administration.


Dean Baldwin Painting, 2014 to 2016 and 2012 to 2013

Human Resource Manager

         Directed full-scope human resources functions for Roswell New Mexico Aircraft Paint facilities comprising 170+ employees across four locations.

         Orchestrated hiring, drug screens, benefits plans including open enrollment, unemployment claims, I9 forms, FAA HR audit, and garnishments including Child Support payments.

         Enforced ongoing compliance with employment laws including leaves of absence such as FMLA, sick leave, and vacation time.


State of New Mexico, NMRC, 2013 to 2014

Human Resource Director

         Championed complete spectrum of HR operations encompassing payroll, benefits, Workers Compensation claims, new hire processing and orientation, FMLA compliance, and exit interviews.

         Served as active member of Performance Improvement Committee and Environment of Care Committee charged with devising measurable and impactful process improvements.

         Leveraged sharp administrative and organizational skills to maintain personnel records, conduct research, analyze data and trends, and prepare statistical and other reports.


Continued ►



Yyyyyy x. yyyyyy -- Page 2 of 2


The American Red Cross, Southeastern New Mexico, 2010 to 2012

Chapter Manager, Southeast New Mexico

         Headed Chapter goals, objectives, standards, strategic plans, and initiatives related to fundraising, policy and procedure development, volunteer recruitment, training, staffing, and budget compliance.

         Actively supported Board of Directors and senior leadership by providing critical direction and guidance on policy matters and administrative actions.

         Provided feedback to staff including recognizing outstanding performance and achievements.


AAR Services, Roswell, NM, 2004 to 2008

Human Resources / MIS Coordinator / Contracts / DPAS / Financials

         Drew upon exemplary versatility in steering HR operations, information systems, contract management, financial tasks, and Defense Priorities and Allocations System (DPAS) administration.

         Proficiently oversaw recruiting, interviewing, selection, orientation, job description writing, FMLA notices, LOA tracking, employee separation notices, annual merit increases, and performance reviews.

         Updated employee status as necessary such as change of address, departmental transfers, rate increases, terminations, etc. and promptly forwarded details to payroll administrator.

         Maintained printers, copiers, software, and network including troubleshooting and installations.


Dean Baldwin Painting, Roswell, NM, 2003 to 2004

Supervisor, Maintenance Department

         Applied dynamic leadership talents toward supervising work orders throughout full life cycle, communicating with vendors, delegating tasks to staff, and efficiently maintaining daily schedule.


UCSC Ltd., Roswell, NM, 1997 to 2003

Credit Manager

         Evaluated and decisively approved lines of credit up to $500K for construction companies nationwide and in Mexico, and oversaw complete product release approval process.

         Managed collections, material liens, litigation cases, settlements, and coordination with attorneys.

         Purchased office equipment and technology, performed technical troubleshooting, and personally handled website upgrades, hardware and software installations, backups, and data restores to ensure business continuity.


Patriot Aviation, Roswell, NM, 1995 to 1997

Director of Administration & Human Resources

         Rapidly promoted from initial role as Executive Secretary based on proven performance in staff leadership, purchasing, proposal writing, financial analysis & reporting, and employee scheduling.

         Helmed all aspects of administrative operations including staffing, HR administration, payroll, regulatory compliance, employee relations, conflict resolution, vendor management, and general accounting.


Education & Certificates


Graduate Accounting Certificate (in progress, expected completion 2018)


Master s in Human Resources Law, Capella University


BA, Business & Human Resources, University of Phoenix, Phoenix, Arizona


AAS, Paralegal Studies with Honors, Eastern New Mexico University, Roswell, New Mexico


AAS, Computer Applications with Honors, Eastern New Mexico University, Roswell, New Mexico


Bookkeeping / Accounting Certificate, Roswell Business College, Roswell, New Mexico

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