Results-driven Human Resource professional eager to contribute 25+ years of experience to a director level role.

         Expert level experience directing human resource services within fast-paced environments.

         Recognized for the ability to maintain utmost compliance to company policies and regulations; possesses top-notch legal research and analytical skills.

         Seasoned in leveraging strong interpersonal skills to simplify complex HR concepts and translate corporate goals.

         Dynamic leadership abilities with a proven track record of building, training and managing high-performance teams with 10+ members.

         Experienced in managing multi-million-dollar budgets.

         Skilled in developing and implementing innovative processes to significantly increase efficiency throughout daily operations.

         In-depth legal knowledge obtained throughout extensive experience as a Paralegal.

         Implemented innovative incentive program / bonus structure to reduce employee turnover by 20%.

         Spearheaded existing submission processes to improve paperwork processing time by 50%.

         Revamped existing organizational structure resulting in $100k in annual savings.

Burgher Gray Jaffe 2016-Present

Human Resources Manager

         Fulfill critical leadership position responsible for directing daily human resource operations.

         Revamp existing processes to significantly increase efficiency across payroll, compensation, training and incentive programs.

         Utilize expertise to devise highly strategic long-term plans.

         Leverage strong interpersonal skills to simplify complex concepts involving benefits administration,

         Contribute extensively to on boarding processes; responsible for sourcing, interviewing and training new team members.

Key Achievements:

         Conducted in-depth training on hiring techniques / processes, leading to long-term increased retention and productivity rates.

         Improved overall ability to attract and retain employees by streamlining compensation strategy, structure, grades, ranges and merit processes.

         Served as Project Manager of first Human Resources Information System (HRIS).

         Developed highly effective salary planning and short-term incentive programs.

Citigroup 2014-2017

Human Resources Manager

         Directed day to day human resource operations while focusing on maintaining strict adherence to corporate policies and significantly increasing efficiency throughout operations.

         Demonstrated exemplary leadership abilities while conducting in-depth training for newly hired employees.

         Strategically mediated conflicts and implemented appropriate disciplinary actions.

         Utilized excellent organizational abilities to manage HR budget.

         Determined staffing needs and made knowledge-based hiring recommendations.

Key Achievements:

         Served as Subject Matter Expert (SME) on local, state and federal laws / policies.

         Succeeded in creating internship program; developed all aspects, including requisitions and salary guidelines.

         Created Employee Competency Model to centralize training / development budget and significantly reduce company costs.

         Significantly improved employee morale by conducting thorough investigations to identify issues.

         Closely reviewed year end performance.

One Caribbean Radio 2002-2014

Human Resources Supervisor

         Leveraged expert level human resource knowledge to manage day to day operations.

         Devised highly strategic plans to optimize workflow, maximize use of available resources and significantly increase efficiency throughout daily operations.

         Exemplified a strong attention to detail while conducting in-depth performance reviews, creating detailed schedules and managing HR records.

         Contributed directly to oversight of staffing, orientation and training of newly hired employees.

         Utilized strong organizational abilities to coordinate service / recognition awards and facilitate town hall meetings.

Weil Gotshal & Manges LLP 2000-2002

Executive Assistant

         Delivered top-notch administrative support to four senior level associates.

         Leveraged strong legal knowledge to perform assigned tasks in a timely manner.

         Demonstrated exemplary interpersonal skills throughout daily interactions; maintained open lines of communication between Attorneys and clients.

         Conducted in-depth research for trail briefs.

         Used strong leadership capabilities to perform in-depth training for newly hired secretaries.

Goetz Fitzpatrick Most & Bruckman, LLP; Executive Assistant / Paralegal 1999-2000

Kohn; Executive Assistant / Paralegal 1992-1999

PHR Certification, E-Cornell University; 2017

ALA Certification; Association for Legal Administrators; 2017

Master of Arts in Public Administration / Human Resources Management

John Jay College of Criminal Justice, New York, NY; 2007

Bachelor of Science in Communications, New York University, New York, NY; 1999