Yyyyyy x. yyyyyy

Senior Technical Engineer / IT Team Lead

Server Infrastructure ~ Enterprise Architecture ~ IT Operations ~ Infrastructure Security

Solution Life Cycle Development ~ Software Configuration Management ~ Project & Team Leadership

         Offer 15 years of experience in infrastructure security and operations, including the complete spectrum of project lifecycle management with the ability to precisely identify requirements, allocate resources, and facilitate delivery within timeline, scope and budget constraints.

         Adept at ensuring systems remain up-to-date with security patches for internal audit as well as PCI and SOX compliance requirements, effectively minimizing organizational risk and controlling costs.

         Excel at interfacing with key stakeholders to propel forward-moving efforts, contain expenses, and fuel continuous improvement.

         Outstanding strengths in risk mitigation and control, strategic planning, infrastructure design, vendor relations, and change management.

         Accomplished at managing and smoothly aligning both onshore and offshore personnel and resources to achieve project objectives.

         Possess a polished blend of prioritization, organization, documentation and problem solving skills.

         Able to build, nurture and manage client relationships that result in considerable revenue and profitability growth.

Sears Holdings Corporation, Troy, MI 2005 to Present

System Security Specialist 2007 to Present

System Compliance and Vulnerability Management of Windows - Linux servers

         Deliver continuous security to IT infrastructure by successfully detecting vulnerabilities, securing relevant patches, and guiding prompt remediation efforts.

         Examine computers for mandatory controls and security configuration standards, and audit systems regularly to enforce security policy compliance.

         Resourcefully centralize collection of assessment evidence files for SOX, HIPAA, and PCI audits.

         Instrumental in steering transition to SolarWinds which will save $500K over the next four years.

Security & Patch Management on Windows - Linux Servers

         Implement and maintain anti-virus solution enterprise-wide and coordinate security patch install and test schedules by transparently communicating with stakeholders.

         Install patches to test environments to identify, address, and resolve conflicts prior to roll-out to production.

         Train internal and offshore staff in conducting ongoing monthly patch deployments.

System Lifecycle Management

         Effectively manage complete lifecycle of servers in network including ongoing configuration and administration.

         Install agent on target servers to cost-efficiently support software distribution and compliance management.

Antivirus Software Manager 2007 to 2011

         Implemented and administered antivirus solution enterprise-wide on both Windows and Mac platforms to prevent system intrusion and safeguard critical company data.

         Governed console administration, evaluated software for vulnerabilities, and demonstrated excellent talents in system performance tuning and testing on management servers.

         Facilitated, monitored, and supported enterprise-level endpoint protection and application whitelisting.

         Devised antivirus policies and cooperated with software vendor for malware analysis and data analytic reporting.

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Project Manager Distributed Systems Command and Control Migration 2005 to 2006

         Championed large-scale initiative involving insourcing of Windows servers during merger of Kmart and Sears.

         Orchestrated all project phases for system to track client software on insourced Windows servers.

         Directed roll-outs of server back-up client software on insourced Windows servers and swiftly resolved issues as needed.

Kmart Corporation, Troy, MI 2000 to 2004

Change & Configuration Control / Software Configuration Management (SCM)

         Trained, instructed, and supported administrators and developers in installation and daily operation of SCM activities using CA Technologies' suite of software applications and build/release tools.

         Tested and certified Harvest Workbench (client) application on workstations prior to deployment.

         Installed Harvest agent process on AIX, HP-UX and Sun application developer servers.

         Expedited SDLC by standardizing processes, streamlining and coordinating releases, automating build/deploy tasks, and incorporating Agile methodology to achieve SOX compliance and slash errors.

         Spearheaded daily user administration of AllFusion change management application.

         Performed substantial scripting to automate build and release management process via Perl, UNIX and bash shell and DOS batch scripting.

         Installed, maintained and administered Oracle database supporting configuration management software.

         Applied strong training abilities toward mentoring developers and testers in processes and tools.

         Created detailed Statement of Work (SOW) to facilitate Harvest upgrade from 4.x to 5.x.

         Accelerated project phases by upgrading AllFusion Harvest Change Manager clients and server.

         Oversaw testing and upgrade from AllFusion Harvest Change Manager release 5.2.1 patch 5 to release 7.1.

         Performed influential beta testing and provided valuable feedback to CA Technologies.

         Joined forces with development teams to seamlessly migrate application code from Harvest to ClearCase.

Optimal Inc., (client: Ford Motor Company), Plymouth, MI 1999 to 2000

System Developer

Press Automation Library (PAL) Admin Tool

         Played an integral role in designing system for Ford Motor Company s Intranet to record, maintain, and update information in PAL database.

         Implemented modularized security structure to enable PAL Gatekeeper to limit functions based on user.

Press Automation Library (PAL)

         Analyzed, revamped and upgraded existing static database to a relational Oracle database for web-based tool which provided comprehensive specifications about Ford s global stamping presses and lines.

         Transformed logical database design into physical database design and programmed dynamic web pages.

Project Management System

         Collaboratively designed Access database and created tables and queries for solution which accurately tracked all details for in-house projects including quotes, purchase orders, invoices, progress, and customer surveys.

Master s in International Banking and Finance

University of Bombay, India

Software & Tools: SpaceWalk, Microsoft SCCM, SolarWinds Patch Manager, Tivoli Endpoint Manager, TrendMicro OfficeScan, Shavlik, AllFusion Harvest Change Manager, McAfee, Microsoft System Center Operations Manager (SCOM), Tivoli System Monitoring, Tivoli System Storage for Backup, Visio, Microsoft Project, Microsoft Office, SQL Server, MS Access, Oracle, MySQL

Operating Systems: Windows, Linux, UNIX

Languages: Tivoli Endpoint Manager Relevance Language, VBScript, Java, Perl, JavaScript, HTML, PL/SQL, SQL, ASP, VBA, C