Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 540.903.3375

Internal Communications Event Planning Project Management

Data Management Vendor Relations Process Improvements Training

Dedicated employee of MWH since 1994, and possess extensive administrative experience and demonstrated strengths in reporting, scheduling, resource management, cost containment, and project coordination. Discreet, ethical, and committed to ensuring utmost confidentiality of sensitive files and documents. Excel at planning, prioritizing, and managing multiple concurrent tasks to meet crucial timelines and performance goals. Advanced computer skills; proficiently maintain spreadsheets, reports, and databases to track vital information. Adept at streamlining workflow processes, software training, team leadership, and facilitating events and meetings.

Recent Achievements at Mary Washington Hospital:

         Boosted productivity by condensing three screens to one for computerized lab results.

         Captured considerable cost savings by researching, negotiating, and securing best prices for department supplies and resources.

         Recommended process changes for chart maintenance which were standardized throughout hospital.

         Championed solution to Pneumatic Tube system problems in ICU to better meet patients needs.

         Lobbied for and successfully integrated toilet seat covers within hospital to improve workplace hygiene.

         Enhanced processes for dialysis billing and data entry process to slash errors and generate nearly $5K in potential savings.

         Led distribution of NICHE (Nurses Improving Care for Healthsystem Elders) to improve geriatric care.

Mary Washington Hospital, Fredericksburg, VA, 1994 to Present

Administrative Assistant, Critical Care Services, Nursing Education, VHVI, Dialysis, 4 South, Cardiac Monitoring, Echo (2002 to Present)

         Spearhead administrative functions for Critical Care Services/Nursing Education including payroll system, inventory management, internal communications, conference room scheduling, CAP (Clinical Advancement Program) Board meetings, grant writing support, and notary services.

         Instruct and guide managers and staff in use of hospital technologies related to payroll, human resources, security, and employee wellness.

         Optimize information transparency and cohesive efforts as liaison between CAP Board Chairperson and Chief Nursing Officer.

         Methodically organize Board peer review process and maintain up-to-date Board member materials.

Continued ►

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         Formulate visually-appealing, informative, and compelling marketing materials such as brochures, posters, and recognition articles.

         Instrumental in strategic planning for Critical Care Services to define goals and devise action plans.

         Orchestrate complete spectrum of event and meeting planning for initiatives such as Clerical Associate Day, CAP Celebrations, Diversity Fair, service awards, symposiums, Certification Fair, Christmas parade float, Heart Chase, Legs for Life, and Day of Dance.

         Negotiate contracts with event vendors, solicit guest speakers, oversee floor set-up, prepare banquet orders, manage registration, reconcile registration payments, and participate in event promotion.

         Oversee data entry and report production for National Database for Nursing Quality Indicators (NDNQI), with an emphasis on continuous improvement.

         Administer ANSOS and API applications, and provide training and mentoring to managers and associates in a large number of software programs.

         Research restraint information through Soarian Clinicals and Chart View, input data into Midas, and update monthly restraint summary with patient days, observation days, restraints, seclusions, and summary from Midas.

         Coordinate activities for multiple committees including Education Development Council, Performance Excellence Council, Interdisciplinary Nurse Research Sub-committee, and LPN Forum.

         Optimize staff morale and retention as co-developer of Health Unit Coordinator Advancement Program.

         Drove ongoing process improvements and personnel productivity as member of SWOT Team.

Unit Secretary, CVICU (1994 to 2002)

         Supported Nurse Manager by efficiently handling administrative activities which included quality improvement projects, report preparation, and patient chart maintenance; accurately inputted physicians' orders, vital signs, medications, laboratory summaries, and other information.

         Oriented, trained, and guided new unit personnel, served as resource for clerical staff on night shift, and created work schedules for clerical associates and CNAs.

         Actively served on ER Redesign Committee, Kardex Committee, Standards Committee, Materials Management Committee, Common Orders for Invision Committee, and JCAHO Task Force.

         Compiled cross-training class (CNA to Clerical) for 2N and ICU and taught Kardex training.

         Participated in numerous community events such as Heart Walk, Heart Ball, March of Dimes, MWH Display at Spotsylvania Mall, Easter baskets, and Christmas gifts for needy families.

Options Training IV

Technical Writing

Meeting Planning

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Lotus Notes

Health Unit Coordinator Training

Speedwriting

Train the Trainer

ANSOS Software

API Super User

International Association of Administrative Professionals

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 540.903.3375

January 19, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear _______________,

Please accept this letter and accompanying resume in application for the Executive Assistant opportunity that is available at MWH. In advance, thank you for your time and consideration.

As indicated in my resume, I offer significant administrative experience, over 20 years with MWH, and solid capabilities in directly influencing projects and programs which enhance organizational performance and reduce expenses. My staff relations skills, event & meeting planning proficiency, and financial acumen will no doubt enable me to effectively transition into this role and produce positive results.

I offer vast experience in all areas of executive support including managing files for directors and managers, arranging catering and travel logistics, screening incoming calls, coordinating office moves, and maintaining complex calendars. To complement these qualifications, I offer an impressive blend of customer service, analytical, training, and computer skills which are paramount in driving fiscally strong, quality-focused, and compliant hospital operations.

If selected for an interview, you will find me to be staunchly committed to supporting you in achieving your objectives through outstanding performance, initiative, and productivity. I am confident that I am an ideal candidate for this role and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy