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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 347-451-8595


Results oriented Office Manager eager to contribute 25 years of experience

to a progressive dental organization.


Profile of Qualifications


  • Demonstrated ability to streamline process improvement initiatives, resulting in increased efficiency throughout daily dental office operations.
  • Strong understanding of state insurance, PPO, DHMO, worker s compensation, in/out of network benefits and UCR fee schedule.
  • Regarded for the ability to deliver outstanding results with the highest degree of expertise, service and professionalism.


Key Areas of Expertise


   Office Management

   Interpersonal Communication

   Team Building

   ADA CDT Coding


   Process Improvement

   Administrative Operations

   Dentrix, Easy Dental

   Financial Management


   Dental Records Management

   Insurance Billing

   Organizational Management


Professional Synopsis


Plosky Dental, Huntington Station, NY 2015-Present

Dental Administrator

  • Fulfill key management position overseeing daily operations, focusing primarily on billing and patient check in/out.
  • Streamline process improvement initiatives, resulting in office wide paperless processes.
  • Effectively motivate employees throughout daily meetings and performance goals.


East Islip Dental Care, East Islip 2014

Patient Coordinator

  • Demonstrated strong interpersonal skills throughout daily interactions with patients.
  • Improved overall efficiency throughout implementation of Dentrix daily functions.
  • Chief responsibilities included billing, collections and scheduling.
  • Ensured safety and regulation adherence by conducting successful OSHA meetings.


Allied Dental Practices of New Jersey, Parsippany Family Dental 2010-2013

Office Manager

  • Assumed integral administrative support position, with associated responsibilities including patient relationship management, call management and scheduling.
  • Leveraged strong understanding of insurance processes to verify eligibility, break down benefits and process claims.
  • Maintained precise patient records, capturing necessary personal and insurance information.
  • Successfully oversaw budgeting, payroll operations and monthly reporting.


Nu-Smile Dental, Ramsey NJ 2009-2010

Office Manager

  • Contributed extensively to daily office operations, focusing on patient record management, billing and insurance verification.
  • Ensured patient satisfaction by providing top notch service throughout in person interactions and over the phone scheduling.
  • Prepared payroll, as well as monthly/quarterly tax documents.


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 347-451-8595


Kindersmiles, Oradell, NJ 2008

         Associated duties included insurance verification, call management and sending recall cards.

         Utilized Dentrix to schedule patient appointments and electronically update records.


Dr. Mady M H DDS, Maywood, NJ 2007-2008

Receptionist/Dental Assistant

         Provided inquiry resolution and general service to patients.

         Maintained accuracy throughout patient record management, billing and payment collection.

         Successfully organized scholarship program.


Dr. Nicholas Vernice, D.D.S., Receptionist / Dental Assistant, Brooklyn, NY 2003-2006

Executive Charge Black Limousines, Data Entry Clerk Brooklyn, NY 2001-2003

Medical Manager Services, Medical Biller Brooklyn, NY 1997-1998

Aides at Home, Certified Home Health Aid Brooklyn, NY 1989-1991

Education & Professional Development


C.D.A, DANB New Jersey State; 2011

Radiology Certification, Dental Studies Institute, Fairfield, NJ

Medical Billing Certification


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