Results oriented Office Manager eager to contribute 25 years of experience

to a progressive dental organization.

• Demonstrated ability to streamline process improvement initiatives, resulting in increased efficiency throughout daily dental office operations.
• Strong understanding of state insurance, PPO, DHMO, worker s compensation, in/out of network benefits and UCR fee schedule.
• Regarded for the ability to deliver outstanding results with the highest degree of expertise, service and professionalism.

Plosky Dental, Huntington Station, NY 2015-Present

Dental Administrator

• Fulfill key management position overseeing daily operations, focusing primarily on billing and patient check in/out.
• Streamline process improvement initiatives, resulting in office wide paperless processes.
• Effectively motivate employees throughout daily meetings and performance goals.

East Islip Dental Care, East Islip 2014

Patient Coordinator

• Demonstrated strong interpersonal skills throughout daily interactions with patients.
• Improved overall efficiency throughout implementation of Dentrix daily functions.
• Chief responsibilities included billing, collections and scheduling.
• Ensured safety and regulation adherence by conducting successful OSHA meetings.

Allied Dental Practices of New Jersey, Parsippany Family Dental 2010-2013

Office Manager

• Assumed integral administrative support position, with associated responsibilities including patient relationship management, call management and scheduling.
• Leveraged strong understanding of insurance processes to verify eligibility, break down benefits and process claims.
• Maintained precise patient records, capturing necessary personal and insurance information.
• Successfully oversaw budgeting, payroll operations and monthly reporting.

Nu-Smile Dental, Ramsey NJ 2009-2010

Office Manager

• Contributed extensively to daily office operations, focusing on patient record management, billing and insurance verification.
• Ensured patient satisfaction by providing top notch service throughout in person interactions and over the phone scheduling.
• Prepared payroll, as well as monthly/quarterly tax documents.

Kindersmiles, Oradell, NJ 2008

         Associated duties included insurance verification, call management and sending recall cards.

         Utilized Dentrix to schedule patient appointments and electronically update records.

Dr. Mady M H DDS, Maywood, NJ 2007-2008

Receptionist/Dental Assistant

         Provided inquiry resolution and general service to patients.

         Maintained accuracy throughout patient record management, billing and payment collection.

         Successfully organized scholarship program.

Dr. Nicholas Vernice, D.D.S., Receptionist / Dental Assistant, Brooklyn, NY 2003-2006

Executive Charge Black Limousines, Data Entry Clerk Brooklyn, NY 2001-2003

Medical Manager Services, Medical Biller Brooklyn, NY 1997-1998

Aides at Home, Certified Home Health Aid Brooklyn, NY 1989-1991

C.D.A, DANB New Jersey State; 2011

Radiology Certification, Dental Studies Institute, Fairfield, NJ

Medical Billing Certification