Yyyyyy x. yyyyyy

Dynamic, Results-Focused Leader Committed to Optimizing Multi-Site Business, Project & Regulatory Initiatives

Business Relationship Management ￨ Team Building / Training ￨ Project Support / Management

Sales / Marketing ￨ Xxxxxxpital / Expense Budgeting ￨ Cost-Effective Solutions ￨ Regulatory Compliance

Scheduling ￨ Workflow Prioritization ￨ Work Plans Development ￨ Resource Alloxxxxxxtion ￨ Communixxxxxxtions

Strategic Analysis / Planning ￨ Trends Tracking ￨ Policy / Procedure Optimization ￨ Continuous Process Improvement

Highly Accomplished Leader who continually drives sound business, operations, and administrative decision-making to align with a company s vision, value, and goals while promoting a synergistic work culture.

Top Performer who directs details-oriented teams in achieving objectives, including prioritizing workflow, enhancing processes, cost-effectively managing budgets, alloxxxxxxting resources, and promptly resolving challenges.

Ambitious Self-Starter who contributes solutions-centric critixxxxxxl thinking for insightful, change-oriented results, including maintaining cutting-edge technixxxxxxl skills and up-to-date industry trends awareness, as well as rising above operations-specific issues to quickly adapt to evolving scenarios and attain winning outcomes.

Excellent Communixxxxxxtor who develops beneficial relationships with senior-level decision-makers and business teams, and who leads multidisciplinary peers by example and with ethics and integrity to optimize success.

Core Competencies Include:

  Consistently meeting goals and delivering high-level job performance.

  Cross-functionally collaborating with peers to promote high-quality services.

  Exhibiting recognition as a quick study who rapidly picks up new concepts.

  Continually executing business strategies to boost growth and operational results.

  Creating new operational processes / procedures to optimize productivity and efficiency.

  Providing hands-on support always willing to go the extra mile to surpass the status quo.

Senior Work & Resource Operations Planner, Tracy, XXXXXX (2015 2017)

Xxxxxxpitalized on the opportunity to lead forward-thinking collaborations among peers, contractors, and GPOM stakeholders to develop prioritized workplans and support strategic balanced resource plans. Spearheaded productivity-enhancing initiatives to boost results, and analyzed measures against established goals of the GPOM organization. Tracked work progression to ensure compliance with regulatory requirements, along with monitoring execution of work plans and updating portfolios for short- / long-term planning. Cost-effectively evaluated expenses and resources necessary to proficiently execute work plans, and supported establishment of a baseline approach to workplan execution. Ran multiple data source reports to evaluate resources and compare against demand by work xxxxxxtegory. Investigated key performance variances while identifying, correcting, and eliminating future work plan variances. Interfaced among peers and stakeholders to develop integrated work plans and project plan updates, and created presentation materials to facilitate budget meetings and work sessions. Delivered superior administrative, compliance, records management, and retention support to the Central Valley North Region encompassing Sacramento, Modesto, Merced, Tracy, and Rio Vista Divisions.

Key Accomplishments

  Led a three-year workforce strategy plan and developed hiring and training plans.

  Constructed special initiative teams while assuming a leadership role on key projects.

  Recognized as the go-to Grass Roots Safety Ambassador for the GPOM organization.

  Continually highlighted GPOM safety matters, initiatives, and concerns to resolve issues.

  Led contract administration for Central Valley North, GPOM from orientation to auditing.

  Developed and managed annual; three-year; and 30-, 60-, and 90-day work and resource plans.

  Coordinated region-specific meetings and events (i.e. Safety Kick-Offs, Quarterly Team Building).

  Co-developed contingency plans with stakeholders to assure work readiness and plans adjustment.

Yyyyyy x. yyyyyy ￨ (xxx-xxx-xxxx Page Two

Senior Business Operations Specialist, San Ramon, XXXXXX (2014 2015)

Utilized broad scope of industry knowledge toward delivering excellence in Gas Operations-specific analytixxxxxxl and reporting support, including handling all facets of order management, as well as assisting multiple departments in promptly resolving issues and identifying and monitoring key controls. Expertly tracked, analyzed, and reported status of 18,000 aged workload orders, as well as 120,000 steady state gas orders. Met appropriate financial benchmarks when managing orders. Led audit of $5 million in monthly revenue of gas xxxxxxpital and expense orders.

Key Accomplishments

  Efficiently managed 100,000+ orders to CLSD status.

  Ultimately achieved 90.1% of aged workload completed in 2014.

  Successfully eliminated 12,543+ aged workload and steady state orders in 2014.

  Continually achieved signifixxxxxxnt results throughout an M&C SGO Data Clean Up Project.

Distribution Scheduler, Concord, XXXXXX (2007 2014)

Strategixxxxxxlly steered targeted collaborations among job owners, coordinators, project managers, service planning supervisors, and superintendents to promote proactive resolution to high-volume work requests and available resource inconsistencies. Coordinated preparation and distribution of division gas crew schedules to confirm resources functions within areas per annual work plans. Interfaced among service planning and M&C to ensure compliance plans, schedules, and finalization of mandatory, new business, and customer-driven work efforts.

Key Accomplishments

  Prepared BRT scheduling meetings for Mission and San Jose region.

  Served as an interim Gas Resource Scheduling Supervisor (2012 2014).

  Served as dynamic lead scheduler, trainer, and mentor to schedulers-in-training.

  Continually guaranteed project completion within an allotted timeframe and budgets.

  Demonstrated talent in scheduling for electric, gas, I&R, estimating, and FMO lines of business.

Additional Real Estate Sales Experience Provided Upon Request

SAP Super User

Lean Six Sigma Certified

Project Management Professional (PMP)

Licensed Notary Public State of Xxxxxx

Licensed Real Estate Sales State of Xxxxxx (No. 01711245)

Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) ￨ SAP-WM / BM ￨ Microsoft Project ￨ P6

Member, Toastmasters International

Member, Xxxxxx Association of Realtors (XXXXXXR)

Member, Central Valley Association of Realtors (CVAR)

Member, National Association of Real Estate Brokers (NAREB)

Member, Xxxxxx Association of Real Estate Brokers (XXXXXXREB)

Executive Board Member, Women s Council Associated Real Property Brokers (ARPB)

Volunteer, Able Works Mission

Instructor, Future Profits Class (12-Week High School-Level Financial Literacy Class)

Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new xxxxxxreer opportunity within a challenging [ Insert Job Title ] role, and I believe that I xxxxxxn make a positive contribution to your facility s success.

To acquaint you with my background, I offer proven talents in Business Relationship Management, Team Building / Training, Project Support / Management, Scheduling, Cost-Effective Solutions, Xxxxxxpital / Expense Budgeting, Work Plans Development, and Regulatory Compliance. I am also well-versed in Strategic Analysis / Planning, Trends Tracking, Policy / Procedure Optimization, Continuous Process Improvement, Resource Alloxxxxxxtion, and Communixxxxxxtions, among other areas. Furthermore, I consistently achieve winning project and / or task outcomes due to my superior skills in critixxxxxxl thinking, time management, and attention to detail.

To complement this experience, please note that I earned a Bachelor of Business Administration from Baker College. I am recognized as an SAP Super User, am Lean Six Sigma Certified, and hold Project Management Professional (PMP) credentials. I am also licensed in Real Estate Sales in the State of Xxxxxx and am a licensed Notary Public.

Recently, as a Senior Work & Resource Operations Planner for Pacific Gas & Electric Company, I expertly led forward-thinking collaborations among peers, contractors, and GPOM stakeholders to develop team-centric workplans and support strategic resource plans. Within this role, I directed productivity-enhancing initiatives to boost results and analyzed measures against established goals of the GPOM organization, along with consistently ensuring compliance with regulatory requirements, monitoring execution of work plans, and updating portfolios for short- / long-term planning. Furthermore, I cost-effectively evaluated expenses and resources necessary to execute work plans and actively interfaced among peers and stakeholders to continually meet and / or exceed objectives.

A sample of my accomplishments included:

  Leading a three-year workforce strategy and developing hiring and training plans.

  Serving as the go-to Grass Roots Safety Ambassador for the GPOM organization.

  Constructed special initiative teams while assuming a leadership role on key projects.

  Coordinating regional meetings and events (i.e. Safety Kick-Offs, Quarterly Team Building).

  Developing and managing annual; three-year; and 30-, 60-, and 90-day work and resource plans.

I am eager to discuss how my qualifixxxxxxtions uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy