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0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx abc@xyz.com

Patient Advocacy Regulatory Compliance Care Plan Development

Quality Improvements Nursing Informatics Patient & Family-Centered Care

         Caring and compassionate RN offering substantial background in effectively partnering with healthcare team members to drive concerted efforts and maximize safety and quality of care.

         Seasoned experience in caring for individuals of diverse cultures, ages, and backgrounds across inpatient, outpatient, primary, acute, and urgent settings (i.e. PACU, Medical-Surgical, Hospice, Labor and Delivery, Ambulatory, Oncology, and Emergency).

         Adept at navigating complete patient care process from assessment and treatment through to educating patients and family members in self-care and health promotion.

         Proficiency in developing thorough plans of care, evaluating treatment outcomes, maintaining accurate and up-to-date medical charts, and ensuring confidentiality.

         Talent for identifying operational inefficiencies and advising management on optimal solutions.

         Excel in interpreting diagnostic tests and operating state-of-the-art medical equipment, technology, EHR applications, and monitoring devices.

         Solid expertise in patient advocacy, preventative health care, infection control, driving quality improvements, team-building and motivation, nursing informatics, and HIPAA compliance.

         Able to establish immediate rapport with patients to maximize comfort, trust, and cooperation.

         Recipient of multiple awards during military service.

Naval Hospital, Bremerton, WA, 2015 Present

Senior Nurse, Family Medicine Clinic (2017 Present)

         Teamed with Defense Health Agency to ensure rigorous adherence to Medical Home Port quality measures encompassing access to care, preventative health, safety, and documentation.

         Investigated reasons for elevated no-show rates and led efforts to lower occurrence by 3%.

         Recognized superuser for successful roll-out and Initial Operating Capability (IOC) of new Department of Defense EHR software, MHS Genesis .

         Methodically triaged patients and efficiently completed 30+ telephone consultations per day which exceeded consumer expectations, improved customer service, and alleviated provider burden.

         Trained, mentored, and supervised junior staff in basic nursing skills such as IV therapy, phlebotomy, and intramuscular/subcutaneous injections.

Department Head, Multiservice & Ambulatory Care Unit (2016 2017)

         Initiated leadership rounds which increased patient safety and satisfaction with services by 22%.

         Strategically merged Inpatient ward with Phase II Recovery to secure $360K in annual savings.

Senior Nurse of the Day (2015 2016)

         Delivered 24/7 nursing supervision coverage across four departments and provided hands-on support during 25 code purples, code blues, and rapid responses throughout hospital grounds.

         Launched education campaign on Joint Commission measures and nursing documentation resulting in heightening ORYX compliance from 58% to 95% and improving nursing documentation by 20%.

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Naval Hospital, Pensacola, FL, 2011 2015

Associate Director, Surgical Services / Chief Nursing Informatics Officer (2014 2015)

         Oversaw 11 departments and 200+ personnel in handling 28,000 clinical encounters and 4,000 procedures in Perioperative services annually.

         Project-managed $1.6M OR floor renovation and cost-effectively controlled annual budget of $6.3M.

         Resourcefully established ambulatory sedation unit for Endoscopy, Dermatology, Cardiology, and Urology which improved operating room access by 20% and reinforced provider efficiency.

         Collaboratively introduced strategy to expedite initial consult days from 26 to four days.

Division Officer, OB/GYN (2011 2014)

         Managed highly collaborative team in providing specialty care to 9,000 encounters annually.

         Performed 150 new obstetrical intakes, administered 90 non-stress tests with ultrasound-guided fluid indexes, facilitated ~60 referrals monthly, and brought in surgical cases from local Air Force base to boost monthly revenues by $30K.

         As Inpatient Electronic Record Nursing Champion, helmed implementation of EHR which improved capture of care, enhanced metric reporting, and truncated training of incoming Navy personnel.

Naval Hospital, 29 Palms, CA, 2007 2011

Department Head, Maternal Infant Nursing (2010 2011)

         Spearheaded nursing services for 600 deliveries and 1,200 triage visits annually.

         Analyzed and lowered budget from $198K to $118K by eliminating wasteful utilization of resources.

         Hired three nurses to ensure safe staffing ratios after realizing 33% increase in obstetric services.

         Co-led seamless implementation of Clinicomp EHR software and authored 15 associated policies.

         As member of Southern California s perinatal advisory board, uncovered five years of incomplete statistical reporting of births and championed resolution to ensure 100% capture of reportable data.

Senior Business Manager, Family Practice (2009 2010)

         Directed cohesive team of eight providers, four nurses, eight civilian support staff, and 13 hospital corpsmen in providing efficient Family Care services for 30,000 patient encounters annually.

Charge Nurse, Emergency Medical Department (2007 2009)

         Systematically contrived toolbox for rapid sequence intubation which dramatically accelerated decision to intubate from 10 minutes to 60 seconds.

         Proactively cross-trained 30 RNs and technicians in ER operations to considerably improve resource sharing of personnel throughout hospital.

Additional Nursing Assignments:

Camp Buehring Troop Medical Center, Kuwait, 2008

Naval Hospital, Pensacola, FL, 2004 2007

Naval Hospital, Keflavik, Iceland, 2001 2004

National Naval Medical Center, Bethesda, MD, 1999 2001

MS, Healthcare Administration, Trident University International, 2014

BS, Nursing, University of Alabama, 1999

BA, Psychology, University of Alabama, 1997

Professional Registered Nurse, states of Alabama and Washington

Master s Certificate, Healthcare Informatics

BLS and ACLS certifications