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Yyyyyy x. yyyyyy
xxx-xxx-xxxx ￨ Xxxxxx, XXXXXX xxxxxx ￨ abc@xyz.com
Flight Coordinator/Scheduling Specialist
Profile
Offer xxxxxxny years of scheduling experience in customer-focused industry, with expertise in xxxxxxximizing efficiency and use of time and resources in providing world-class service
Excel in strategically prioritizing, planning, coordinating, and xxxxxxnaging services to meet critical deadlines, customer expectations and company perforxxxxxxnce goals
Dynamic communication and interpersonal relation skills instrumental to effectively interfacing with broad populations ranging from customers to cross-functional xxxxxxnagement and support staff
Talent for identifying and addressing needs as well as troubleshooting and resolving issues
Solid
supporting background in reception/front-desk and office operations, from
administrative, data entry and phone xxxxxxnagement to accounts
receivable/payment processing and bank deposits
Professional Background
Receptionist/Groomer, Katz & Hounds-Dracut, XXXXXX
2013-Present
Strategically schedule appointments to ensure optixxxxxxl use of time and resources in delivering quality service to 1K+ clients
Consistently provide world-class service in promptly responding to inquiries and efficiently receiving and processing credit card, check and cash payments
Concurrently groom all breeds of dogs and cats to owner specifications
Receptionist/Groomer, Abby Kennels-Chelmsford, XXXXXX 2004-2014
Productively xxxxxxnaged front desk operations spanning office administration through customer service
Proficiently answered phones, scheduled appointments and input new client and veterinary data into software program as well as xxxxxxnaged end-of day bank deposits
Additionally provided customized dog and cat grooming services
Receptionist/Scheduler/Dog Trainer, K9 Perforxxxxxxnce-Xxxxxx, XXXXXX 2004-2007
Efficiently scheduled client appointments both on site and via phone, with consistent focus on xxxxxxximizing customer service and satisfaction levels
Contributed dynamic communication and leadership skills along with subject xxxxxxtter expertise toward teaching and training clients in dog care and behavior xxxxxxnagement
Education
Bachelors in Psychology, Southern New Hampshire University; 2015-in progress
Undergrad Studies, Bunker Hill Community College/Northern Essex Community College
Community Leadership
Organ Donor Advocate; living kidney donor using social media to educate public
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