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Yyyyyy x. yyyyyy

- 19800 N 7th St Apt 1006 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


HR Generalist

Qualifications Profile


    Results-driven HR management professional backed by over 10 years in talent acquisition covering all areas of Recruitment Operation in the retail, business consultancy, and IT solutions sectors, with significant exposures in Employee Relations Management, Performance Management, Social Media Marketing in online job markets, and Personnel Development and Administration.

-    Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to strategize solutions in enhancing employee referral programs, staff and career development programs, while resolving complex issues involving workplace conflicts, HR administration and labor/management relationship.

    Decisive leadership with excellent people management and interpersonal communication skills that inspire teamwork synergies across multi-disciplinary engagements.


Professional Experience


Albertsons Safeway Senior Corporate Recruiter Mar 2016 Present

    Manage end-to-end recruiting and HR support for the corporate IT department of a $57B company with over 250,000 employees, conducting job market, industry, and compensation analysis, developing and negotiating offers, and closing successful candidate acceptance on offer specifics.

    Conduct training and coaching of hiring managers on best-of-breed screening practices, ATS system usage, applicant background checks, HR guidelines, candidate selection, placement, and onboarding.

    Support recruiting coordinators, sourcers, and contract recruiters, as well as maintain relationships with vendor partners and external legal counsel for assistance on immigration matters.


Genesys | (Formerly Interactive Intelligence) Talent Acquisition Partner Apr 2013 Mar 2016

    Managed talent acquisition for Legal, Finance, Accounting, HR, Marketing, IT, and Professional Services departments of an $850M software company with 3,500 employees.

    Collaborated with HR partners and C-level management to execute talent acquisition strategies in their respective groups, enhancing a flexible Employee Referral Program, and managing Core Competencies projects as part of succession planning to meet growing organizational and business needs.

    Oversaw networking and campus recruiting events, building and maintaining professional relationships with vendors, recruiters, and campus recruiting teams.

    Developed online and in-person training programs for hiring managers on the newly implemented Jobvite System covering its Self-Service hiring features, as well as best-of-breed practices in interviewing and Diversity Management.

    Participated in UAT testing for Workday and Jobvite implementations, managing the project to align with business objectives, while ensuring the same streamlining and compliance management with vendors and contracted parties.


Dell (vRecruiting) Talent Acquisition Advisor May 2010 Apr 2013

    Developed multi-tiered workforce sourcing plans, collaborating with offshore sourcing teams to implement plans.

    Designed and managed screening methods that ensured compliance with OFCCP and corporate policies.

    Participated in social media and marketing campaigns to bring awareness to Accenture through a strong brand presence online and in local communities.


Volt Technical Resources Delivery Manager/Lead Recruiter Mar 2004 Dec 2009

    Supervised a team of 8 recruiters in administering a Managed Service Program (MSP) for client accounts, overseeing end-to-end recruitment processing for contingent and direct-hire positions in a high-volume agency serving various clients in multiple industry verticals, and supporting a range of technical skill sets in all hierarchies.

    Partnered with account managers and clients to address staffing needs and present high quality candidates.

    Supported as many as 65 concurrent staffing requisitions, interviewing applicants and negotiating offers, closing successful candidates, facilitating visa and relocation processes as needed, and conducting onboarding and training.

    Managed performance metrics, counseling/coaching client managers and maintain productivity expectations.

    Served as Onsite Rep & ER Rep for MSP in 4 client sites, managing the onboarding of around 250 onsite employees.

    Addressed and resolved employee relations issues while maintaining confidentiality and objectivity.

    Collaborated with hiring managers to capture job details in writing job descriptions and statements of work, and releasing job vacancy announcements to recruiters and online job ads.

    Built sustainable working relationships with recruiters, vendors, & owning department heads of vacant positions.

    Ensured workplace safety through compliance management with safety policies, as well as preventative measures including ergonomic assessments.

    Administered HRIS and ATS systems from the functional side and managed scorecard reporting.



Yyyyyy x. yyyyyy

- 19800 N 7th St Apt 1006 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Education & Credentials


    M.A. in Human Resources Management, OTTAWA UNIVERSITY Xxxxxx, XXXXXX (2008)

    B.S., in Business Administration/Management, UNIVERSITY OF XXXXXX, Xxxxxx, XXXXXX (2007)


Computer Skills

    Workday, PeopleSoft, ADP, ATS, HRIS, Taleo, MS Excel, MS PowerPoint, Crystal Reports, &Visio

Professional Training & Certifications

    Managing Employee Compensation, University of Minnesota by Coursera (2017)

    Senior Professional in Human Resources, SPHR Certification , HRCI (2016)

    Credible Activist Training, Genesys/Interactive Intelligence ( 2016)

    Emerging Leaders Program, Genesys/Interactive Intelligence ( 2015-2016)

Awards & Recognition

    Consistently a top revenue generator (gross margin $ as well as professional placement fee $) for the branch, month after month, always ranked # 1 or # 2 recruiter in branch and always Top 10 within the region, consistently exceeding >85% fill rate, Volt Technical Resources (2004 2009)



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