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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Driven, knowledgeable, and successful management professional with 15+ years of experience in high-stress environments along with a strong background within a variety of industries. Experienced in designing comprehensive business strategies, managing daily operating processes, streamlining business processes, and supervising staff members. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with key clients.


Proficient in: Microsoft Office Suite, Windows 7/Vista, QuickBooks, WinSen, and Internet Browsers


Key Competencies


         Administrative Support

         Office Management

         Financial Operations

         Strategy Development



         Report Generation

         Vendor Management

         Team Leadership


         Process Improvement

         Attention to Detail

         Staff Management

         Human Resources


Professional Experience

Affordable Corporate Suites/Affordable Mini Storage August 2009-Present

Manager December 2000-April 2008

  • Directly manage several administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency
  • Utilize superior communication and interpersonal abilities in order to foster positive rapport with co-workers, clients, vendors, and members of management
  • Play a lead role in processing client payments and handling internal audits along with generating comprehensive financial and occupancy reports
  • Create/maintain auction schedules, create certified letters as needed for client collection purposes, design promotional materials, and increase brand awareness within the community
  • Oversee the recruiting and hiring of housekeeping staff members which requires performing individualized coaching/feedback in addition to handling employee relations issues
  • Successfully handle maintenance issues, schedule vendor appointments, and lead special projects


Additional Professional Experience


  • Courier, LabCorp
  • Manager, Shoe Show
  • Temporary Contractor (Accounting/Reception/Clerical), Saunder s Staffing Services




Health Records Coding Certificate Program

Virginia Western Community College, Roanoke, VA


Associate s Degree, Court Reporting/Business

National Business College, Salem, VA

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