Self-motivated, versatile leader and collaborative team player

available to support the employer in maximizing results across

sales, service, operational, and financial performance

  Offering broad-scope experience in delivering quality business support spanning wide areas of operations ranging from sales, merchandising, customer service, and human resources through warehousing, order fulfillment and distribution

  Motivating, hands-on leader who effectively trains, builds and directs top-performing teams

  Expertise in consulting with clients to identify needs, delivering customized presentations, generating sales, delivering world-class service, and building profitable customer relationships; experience includes both outside and inside sales

  Effectively manage workflow and resources to maximize productivity, efficiency, service levels, and bottom-line profits; consistently achieve critical deadlines and performance goals

  Technology savvy, with Network Administration and Hardware degree backed by Microsoft Certification; strong background in computer/consumer electronics sales and onsite installations

  Solid qualifications in warehouse and production operations, with credentials including Forklift Certification and HazMat Certification; experience ranges from receiving, stocking and shipping to bottling machine, heavy/light equipment and forklift operations

  Talent for rapidly adapting skills and acquiring new knowledge to thrive in changing industries and professional roles illustrated by diverse experience

Brand Central Sales Associate, Sears; 2010-Present

  Effectively consult with customers to define needs, deliver customized presentations and persuasively close high-volume sales in an aggressive commission-based sales environment

  Apply product knowledge toward demonstrating benefits and advising on optimal buying decisions

Computer/Electronics Sales Representative, Sam s Club; 1991-2010

  Drove outside and inside sales through effective consultation, needs assessment, presentations, and relationship building backed by strategic merchandising

  Contributed strong leadership skills toward building and supervising dynamic team of associates as well as collaborating in managing stocking and general operations

Delivery Manager and Driver, Circuit City; 1985-1991

  Steered delivery operations to ensure quality customer servicing; included coordinating installations and deliveries along with managing personnel to maximize use of time and resources

  Concurrently served as Driver; relied upon to safely operate equipment, meet critical deadlines and present positive image in interfacing with customers and public.

Warehouse Supervisor, Certify Furniture Lease; 1982-1985

  Proficiently managed warehousing and distribution operations spanning unloading, receiving and stocking merchandise through loading and delivering furniture

  Maintained efficient, organized warehouse to maximize productivity

Merchandiser/Delivery Driver, Canada Dry Bottling Company; 1979-1982

  Successfully managed retail delivery route throughout Jacksonville, FL region to ensure customer satisfaction and support high-volume sales production

  Proficiently merchandised displays and store shelving to maintain optimal stock levels and product mix based on real-time and projected sales and market trends

Associates Degree, Network Administration and Hardware, Florida Technical College; 2003

Microsoft Certified ~ HazMat Certified ~ Forklift Certification