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Yyyyyy x. yyyyyy

27 E Pall Mall St. | Winchester, VA 2260xxx-xxx-xxxx |


Profile of Qualifications


Customer Modeling | Qualitative Research | Workforce Building | Goal Setting | Budgeting | Presenting and Staffing

Customer Service | Management | Training & Development | Critical Thinking | Problem Solving | Standard Operating Procedures

Time Management | Strategy Planning | Marketing Planning | Client Relationship Management | Interpersonal Communication

Client Needs Assessment | Process Improvement & Automation | Research & Development | MS Office | CRM

  Driven, reliable and well-organized leadership professional with years of diverse and progressive experience in both the civilian and military sectors

  Dedicated and hardworking with an innate ability to prioritize projects with ease and precision

  Skilled in working with organizations at all levels, including building a startup from inception to 15% profit within one year in a difficult economic climate

  Leverage relationship building tactics to foster lasting relationships with key stakeholders such as Verizon Federal Networks, Visual Soft and Keller Williams Real Estate

  Adept in assessing integrated global operations, including design, logistics, quality, technology, customers access, human resources and supply chain management

  Complete research in order to evaluate vital, practical market innovation opportunities and overcome regulatory barriers

  Manages projects with precision and care; excels as a valuable project team member and an individual contributor

  Thrives in high-pressure, time-sensitive environments in order to meet or surpass organizational goals

  Personable with a success-focused demeanor

  Seeking a Marketing Manager or Senior Marketing Manager role that will allow for positive contributions to the operations of a dynamic and reputable company; targeting positions that will allow for professional development and career growth


Professional Synopsis

Capstone Logistics, Trainer/Lead 2014 Present

  Serve as a key member of the leadership team; coordinate all training efforts focused on product handling, new associates orientation, process improvements and team building

  Facilitate individual and group-based Associate training focused on work techniques and continuous improvement; develop corresponding assessment measures to certify that Associate are utilizing techniques that best maximize performance

  Cater training and development efforts to teams of diverse personalities; complete efforts under restricted deadlines and in accordance with implemented SOPs

  Crafted and currently utilize a job safety and hazardous analysis; also perform quarterly audits to ensure the utmost in safety adherence

  Coordinate workflow for a dedicated and highly skilled team of 10 Associates; upkeep staff records as needed and resolve discrepancies

  Promote cooperative team relationships throughout all trainings and team meetings

  Identify and define solutions that will increase value delivered to stakeholders by the organization; work diligently to ensure that project deliverables are provided to clients in a timely manner and in alignment with their respective expectations

  Liaise cross-functionally to make sure paperwork is completed correctly and comprehensively by Associates


Smart Marketing & Printing Solutions, LLC, Marketing Consultant/Owner 2009 2014

  Evaluated organizational structure and devised methods for streamlining operations and maximizing profit levels

  Review all project deliverables to align content with current work scope, as well as adhere to best practices and standards

  Performed market research, planning and strategy development to bolster sales by as much as 40%

  Worked collaboratively with the sales department to develop beneficial partnerships, execute framework and develop plan to identify lucrative opportunities

  Guided and mentored a marketing team in developing and setting forth new concepts, business models, channels and partners to position Smart Marketing as a field innovator and leader

  Fiscally evaluated product development, including budgets, expenditures, research and development appropriations, as well as return-on-investment and profit-loss projections

  Created and drove marketing efforts and related policies that served to promote products and services

  Collaborated with senior management to determine marketing objectives and apply best practices; also assessed ROI in order to develop effectual plans for goal achievement

  Successfully use marketing analytics to deliver insight and recommend innovative new methods for consumer outreach that serve to improve marketing ROI

  Applied business analysis, process improvement and automated processes to drive operative and effective marketing agendas; included inbound, outbound and corporate efforts to increase sales by 20%

  Designed digital and printed marketing peripherals, media kits and tools to support brand positioning and sales efforts

Yyyyyy x. yyyyyy

Page Two


Smart Marketing & Printing Solutions, LLC, Continued

  Assist sales with custom collateral and presentation for specific client proposals

  Build relevant acquisition and retention strategies that align to the company s consumer segment target.

  Serve as Extension or Advisor to marketing team; conduct interviews and surveys for marketing purposes, as well as research consumer desires and consumption patterns.


Smart Marketing & Printing Solutions, LLC, Print Broker/Owner 2007 2009

  Comprehensively coordinated all daily marketing and sales activities; contacted clients to close deals in person or via telephone

  Refined processes in order to meet project deadlines; saved clients an average of 50% on print collateral and increased ROI by 100%

  Authored, designed and produced marketing material to appeal to a diverse and extensive client base

  Conducted marketing interviews and reviewed market analyses to determine client needs, volume potential, as well as pricing and the potential for discount

  Created and set into place new business opportunities; called upon a well-maintained client base for prospects

  Efficaciously founded and led a dynamic team that was well-trained to optimize performance; monitored staff workflows and collected all time sheets

  Approved and further developed the strategic business plan for the company; included development of mutually fruitful partnerships with Printers, as well as Graphic and Web Designers


Additional Experience

  Inventory Specialist, Barbra & Ross, 2005 2007

  Material Inventory and Distribution Manager, Virginia Army National Guard, 1991 1995


Education & Credentials


Doctorate of Business Administration, Marketing, Capella University (Expected Graduation Aug. 2016)

Master s Degree, Business Analysis, Capella University, 2013

Bachelor s Degree, Business Administration-Marketing, Capella University, 2009 (GPA 3.8, Magna cum Laude)

Paralegal Certificate, Blackstone School of Law

Member, American Marketing Association

Volunteer, Blue Ridge Youth Soccer Association














Yyyyyy x. yyyyyy

27 E Pall Mall St. | Winchester, VA 2260xxx-xxx-xxxx |



March 16, 2018



Hiring Agent Name


Company Name


City/State/Zip Code



Dear [Hiring Agent Name],


I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:


  As a professional, I bring to any role over years of marketing and sales operations leadership expertise, paired with a strong work ethic and a track record of proven success. In any role I take on, I feel confident and comfortable in interacting with individuals and groups at all levels. I leverage my communication and organizational capabilities to effectively achieve or exceed company expectations.


  I take pride in managing projects with the utmost in leadership, precision and care. I lead by example in supervising project teams. I am able to effectively multitask and lead multiple initiatives at once without compromising quality, timeliness or attention to detail.


  In each position I ve held, I have consistently demonstrated my ability to drive profit growth and adhere to budgetary guidelines. I believe that consistently assessing processes and the people that drive them only serves to fuel productivity improvements and boost levels of innovation.


  Along with my Bachelor of Business Administrations and Master s Degree in Business Analysis, I am currently enrolled in a DBA program, to be conferred later this year. I also remain active as a member of the American Marketing Association. Additionally, I volunteer in my local community to update the web and social media sites for the Blue Ridge Youth Soccer Association.


  Presently, I am in search of an exciting and challenging new role that will not only allow me to exercise my current capabilities, but also develop new talents that will allow me to grow and advance professionally.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.



Yyyyyy x. yyyyyy

Enc. Resume


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