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Yyyyyy x. yyyyyy
700 School House Road | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
Highly accomplished Senior Business Analyst, with exceptional track record of proven performance and leadership, seeking a challenging Project Management assignment with Wells Fargo
Key Areas of Expertise
Project Coordination/Direction | Innoxxxxxxtive Solutions Development | Financial Management | Data Tracking and Management | Information Retriexxxxxxl | Executive Report Development | Navy/Marine Corps Intranet (NMCI) Account Support | NGEN Involvement | FAR 15 | Call Center/Field Services Support | Database/SharePoint Site Development | Communications | Workforce Planning | Staffing | Training Compliance | Online Training | Federal SCA Regulation Compliance | Secret Clearance
Technology: Microsoft Word/Excel/Access/PowerPoint/Project/SharePoint/SharePoint Designer/Visio
Profile of Qualifications
Recently acquired Project Management Professional Certification; member, Project Management Institute
Exceptionally stable career, serving in multiple assignments for Hewlett-Packard during 20-year tenure; outstanding strengths in business process re-engineering and seeking out root-cause issues
Demonstrated leadership capacity and subject matter expertise in staffing requirements design and development, position approxxxxxxls, workforce productivity and dealing with issues of attrition; designed well-received database and SharePoint site to improve interagency communication toward mitigating attrition, reducing position xxxxxxcancies and improving backfill process
Motixxxxxxted, hands-on team leader who contributes crucial direction and support while excelling in managing projects; expertise in developing project requirements, documenting constraints/schedules/cost baseline/risk assumptions, selecting sources for each work phase, working collaboratively with contractors, selecting/procuring materials, reviewing final deliverables, gaining approxxxxxxl documentation and delivering final payments
Particular strengths in meeting/exceeding exacting deadlines and time parameters, successfully adhering to and honoring commitments, balancing priorities and continually tracking assignments, timeframes and work performance to ensure highest levels of contractual compliance and achievement of goals/objectives
Professional Synopsis
Hewlett-Packard Enterprise (formerly Hewlett-Packard/Electronic Data Systems)
Norfolk, XXXXXX/Norfolk Navy Base, 2006 Present
Staffing Manager
Expertly support Navy/Marine Corps Intranet (NMCI) account; tasked with comprehensive responsibilities for all aspects of organizational resourcing, employee and any needed supplemental hiring, position approxxxxxxls, work performance productivity, metrics and presentations, as well as working with personnel attrition issues.
For over 20 U.S./international Call Center and Field Services sites, expertly developed highly innoxxxxxxtive staff tracking procedures; also developed a database and SharePoint site successfully utilized to improve organizational communication in improving attrition backfill process, reducing position xxxxxxcancies and supporting the quick response/turnaround for data requests.
o Highlights:
Agile reporting for staffing
Hiring and attrition statistics
Open and filled position tracking
Agent metrics
Maintain adherence to Government reporting requirements
Lead Next Generation Enterprise Network (NGEN) account activities regarding Agency Contractor initiatives; also serve as Project Lead for SmartLabor transition
Steered FAR 15 compliance tracking that supported team achievement of exceeding 95% of target; also continually delivered training on Corporate and Government compliance and tracked employees to assure compliance with Federal SCA regulations.
Hewlett-Packard Enterprise Co. (formerly Hewlett-Packard/Electronic Data Systems)
Southeastern Michigan, 1987 - 2006
Senior Business Analyst / Evolve Primavera SME
Tasked to deliver online training on global basis; held responsibilities for workforce reporting and served as Regional Workforce Planner.
Professional
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Senior Business Analyst / EDS / Messaging
Successfully supported 15+ Finance activities; developed outlooks, billings and xxxxxxriance explanations, and was responsible for saving $300,000 by researching vendor maintenance billing.
Adxxxxxxnced Business Analyst / GM Intranet Support
Managed growth/financial aspects of GM Wide Area Network (WAN); performed data reporting/analysis and backbone utilization project reporting.
Team Leader / GM Asset Management
Proficiently trained/managed asset management staff, conducted physical inventory and tracked/processed all maintenance renewals.
Accountant / C4 Finance
In this assignment was responsible for workstation tracking and statistics; also authored/presented multiple management reports.
Financial Coordinator / GMAC Finance
Taskings included performing invoicing and internal billing, researching P&L and processing expense reports.
In an earlier assignment with Republic Bank Fannin, Houston, TX, served as an Accounting Clerk in the Internal Control Department
and an Item Control Supervisor
Additional Project Management Assignments
Kitchen Remodel
Skillfully developed project requirements, identified/documented restrictions, and developed schedules/cost baselines/risk assumptions.
Selected sources for each work phase and interfaced with contractors to identify deliverables and select/procure materials.
Reviewed final products with each contractor; gained approxxxxxxls and documentation, and delivered final payments.
Designing Implementation Plan for Incorporating New Business Model
Collaboratively interacted with stakeholders; plan identified introduction of new clients into the business, communications plan, processes and schedule for resource communication and finance deadlines.
Adroitly documented roles, responsibilities, authority levels and audit mechanisms; successfully produced baseline documents and identified processes needed to move processes into operation phase.
Establish Tenure Compliance Process for Government Contract to Reduce Co-Employment Risks
Designed plan to identify functional leaders, contract work, employment dates and previously-processed documentation; plan was rolled-out against entire government contract; interfaced with executives to develop communications plan and approxxxxxxl process structure.
Project supported process for communicating within needed timeframes with appropriate individuals to assure there was no conflict for workers with co-employment policies.
Government Contract Requirements Process Implementation
Tasked to plan incorporation/impact of new, complex government wage and employee time-tracking requirements; worked closely with HR Department, legal SME and Finance Department to identify departmental plans, including communication and roll-out schedules.
Designed plans for reporting/compliance tracking, qualified risks associated with any assessed government penalties and quantified budget impact of contract application scenarios at executive level.
Staff Process for Government Call Center Contract
For multi-site technical call center developed staffing process to handle major, multi-year government contract; interacted with stakeholders in developing project management plan, documented resources estimates/skills/certification requirements, designed communications plan and compiled cost/schedule baselines for Finance Department.
Also designed system of checks to assure that existing staff would achieve SLA of contract and that all required HR processes were being utilized.
Federal Government Time Tracking Requirements Incorporation
Successfully rolled-out new measurement/reporting requirements into regulations of four states; collaborated with Contract SME concerning interpretation of new requirements and qualifying impact.
Designed project management plan that included impact of tool changes, individual state requirements regarding worker types, plans for auditing compliance with requirements, a communications management plan to determine structure/content of communications, the distribution method and all aspects of document storage.
Also performed daily quality audits until xxxxxxriance reports identified xxxxxxriance of <1% against the risk tolerance.
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