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Dynamic Multimillion-Dollar Career Automotive Sales Leader who makes sound decisions to reflect positively on multi-site dealership operations in alignment with a company s vision, xxxxxxlue, and goals. Top Performer who offers a proven record of attaining a competitive adxxxxxxntage via solutions-centric critical thinking for insightful, change-driven results. Visionary Professional who rises above sales challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving scenarios to reach high profit levels, as well as independently resolving in-depth issues. Excellent Communicator who develops synergistic relationships with decision-makers; sales, finance, and service teams; and customers to promote brand loyalty, and who excels in both fast-paced autonomous or collaborative environments.
Driving employee engagement via results-centric collaborations.
Staying up-to-date on automotive industry trends as a personal hobby.
Recognizing sales associate assets to use key talents to one s best ability.
Emphasizing new methods of team building / coaching while overcoming obstacles.
Exhibiting a recognized talent in reading body language via former experience with NATO.
Enhancing the customer experience via proven communication and interpersonal relations skills.
Capitalize on the opportunity to lead forward-thinking automotive sales, leasing, and service operations, including recruiting, training, mentoring, and managing a top-performing team of 65 sales, service, and finance professionals and 8-member accounting staff. Expertly handle expense control, check signing, and financial approxxxxxxl of all sales. Manage profit / loss statements. Design, develop, and implement innoxxxxxxtive advertising and marketing campaigns while building and sustaining profit-driven community relationships.
Increased YOY net profit by $511,000+ in 2016.
Reduced total expenses by connecting cash-flow issues.
Successfully led efforts to sell 150 new and / or used cars monthly.
Improved CSI via proactive, customer-oriented sales and service management.
Achieved #1 CSI companywide, #1 in Xxxxxx, #9 on East Coast, and region s Top 25.
Dramatically turned around operations to bring on an innoxxxxxxtive, customer-focused team.
Utilized broad scope of industry knowledge toward directly collaborating with the dealership s owner in developing and implementing profit-focused sales, marketing, and advertising strategies and operations. Drove business growth by mentoring and managing a results-generating team of 80, including coordinating all sales and finance training to boost success. Efficiently managed a new and used car inventory. Directed Finance Department operations, managed income statements, and oversaw purchasing.
Actively supported lucrative wholesale operations.
Successfully led teams in selling up to 200 cars monthly.
Effectively managed repair contracts from service through to sales.
Contributed sharp analytical abilities toward coordinating and managing financial contracts with several national banks for amounts ranging from $1.4 to $1.8 million monthly. Played a vital role in supporting corporate office with high-xxxxxxlue accounting, contracts in transit, and wholesale operations.
Improved communications by conducting weekly meetings with staff.
Successfully upheld a PVR of $1,700 $1,800 and 75% warranty penetration.
Profitably managed relationships with Toyota Motor Credit / Toyota Manufacturer.
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New Car Manager
Maximized bottom-line performance by directing daily sales operations, including mentoring, coaching, and managing a team of sales professionals in selling a minimum quota in accordance with dealership standards. Repeatedly monitored customer needs, assessed likes / dislikes, exxxxxxluated lost sales, and managed the dealership s sales history to proactively rework methods and strategies to continue to build business.
Successfully led personnel recruitment and team building / training initiatives.
Controlled forecasting and analyzed local markets to determine vehicles to stock.
General Sales Manager
Expertly led targeted sales and new business development initiatives for 4 lucrative franchises, including co-managing a $12-million inventory while directing a team of 20+ sales team with 6 managers and other staff.
Continually met and / or exceeded all manufacturer quotas.
Built a Finance Department that achieved a 400% increase in 6 months.
New Car Sales Manager (2003 2006)
Optimized new car sales results to boost the bottom line by developing comprehensive team training efforts.
Increased gross profits 250% in a 2-month period.
Received President s Award for 1st time in franchise history.
Honored with Sales Excellence Award for 1st time in franchise history.
Used Car Sales Manager (2001 2003)
Rapidly progressed to next-held leadership position tasked with establishing growth-centric goals, including serving as a major contributor in the increase of service and F&I gross to achieve record-breaking months.
Profitably maintained a 350% increase in volume and revenue.
Increased wholesale from $100,000 loss to $30,000 in profits annually.
Finance Manager ￨ Finance Director (1999 2001)
Demonstrated experience in leading all facets of dealership finance operations, including coordinating and maintaining all federal, state, and local laws applying to F&I and protection of the store and key personnel.
Increased the department s results by 200% gross profit.
Successfully maintained a 90% warranty penetration for 2+ years.
Personally graduated from a 2-week F&I training school in Chicago as top of the class.
Sales & Leasing Consultant (1997 1998)
Profitably led sales and leasing while building continuing relationships with a large-scale clientele to attain future business and / or referrals. Qualified for Toyota s Gold Sales Society and prestigious President s Club.
Honored as Salesperson of the Year and sold 200+ cars annually.
Won 10 out of 12 Salesperson of the Month awards in 1st year of hire.
Security Officer NATO Headquarters 1993 1997
Operations Specialist United States Navy 1989 1993
B.B.A., Automotive Marketing & Management Degree (Projected 2017) Northwood University
Dealership Management Program for General Managers NADA Dealer Academy
12-Month Apprenticeship ￨ 6 Weeks of Classroom Study ￨ 45 Weeks of In-Dealership Training
xxxxxxuto ￨ AutoTrader.com ￨ Cars.com
Excellent Professional References Provided Upon Request
Yyyyyy x. yyyyyy
Hiring Agent Name
I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your bottom-line performance.
To acquaint you with my background, I can offer proven experience in High-Volume Dealership Operations, New Business Development, Multimillion-Dollar Career Sales, Marketing, Advertising, Team Building, Training / Development, and Coaching / Mentoring. I am also highly skilled in Finance Operations, Strategic Analysis / Planning, Trends Tracking, Inventory Control, Purchasing, Client Relationship Management, Customer Service, and Community Relations, among other areas.
Currently, as a General Manager for Hall Automotive (A Mile One Company), I expertly lead forward-thinking automotive sales, leasing, and service operations, including recruiting, training, mentoring, and managing a top-performing team of 65 sales, service, and finance professionals and 8-member accounting staff. Within this role, I successfully handle expense control, check signing, and financial approxxxxxxl of all sales. I also design, develop, and implement innoxxxxxxtive advertising and marketing campaigns while building and sustaining profit-driven community relationships.
A sample of my accomplishments include:
Increasing YOY net profit by $511,000+ in 2016.
Reducing total expenses by connecting cash-flow issues.
Successfully leading efforts to sell 150 new and / or used cars monthly.
Improving CSI via proactive, customer-oriented sales and service management.
Achieving #1 CSI companywide, #1 in Xxxxxx, #9 on East Coast, and in region s Top 25.
Dramatically turning around operations to bring on an innoxxxxxxtive, customer-focused team.
Please note that I am pursuing a rigorous B.B.A. in Automotive Marketing & Management at Northwood University and continually participate in Automotive Management Studies with Grant Cardone Sales Training University. I also completed a self-funded Dealership Management Program for General Managers with the industry-leading NADA Dealer Academy.
As this is just an example of my abilities, please refer to my enclosed resume for additional sales, finance, and dealership leadership experience.
I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.
Yyyyyy x. yyyyyy
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