Yyyyyy x. yyyyyy

Eager to contribute significant technical background and industry credentials toward securing an opportunity as a Project Manager.

Project Leadership ~ Change Management ~ Application Development ~ SLA Management

Team Leadership ~ Budget Administration ~ Scope & Incident Management ~ Process Improvement

Certified PMP with the ability to identify requirements, allocate resources, and expeditiously facilitate delivery within timeline, scope, and budget parameters. Considerable talents in project plan development including schedule, budget, and expenses. Proven success in testing and deploying cutting-edge solutions which enhance productivity, profitability, and competitive positioning for clients and employers. Excel at interfacing with key stakeholders to control risk, propel forward-moving efforts, contain costs, and fuel continuous improvement across multiple projects concurrently. Constantly focus on optimizing software performance, reliability, usability, security and compliance. Member of PMI.

Selected Achievements:

         Appointed as Head of IT department after only six months with Wood County Commission.

• Established and developed domain organizational structure from the ground up at Wood County Commission.

         Chosen as secondary Windows Team Lead and as Team Lead for VMware after only two months at HP Enterprise Services.

         Awarded Public Trust Security Clearance and consistently earned exceptional performance reviews in all positions.

         Winner of Dell Golden Award for planning, coordinating and executing patching implementation initiative.

Dell, Plano, TX, 2014 to Present

System Administrator / Senior Analyst

         Spearhead software installations, maintenance and product upgrades on a remote basis and proficiently fine-tune systems to achieve peak performance levels in standalone and multi-tiered environments.

         Conduct comprehensive system analysis, configuration management and enhancements to boost system software performance, availability and reliability.

         Scrutinize operating system software and hardware failures and independently formulate impactful solutions.

         Steer implementation, set-up and configuration in KACE, maintain VMWare and vCenter, and lucidly document policies and procedures for all aspects of system administration.

         Configure, secure and maintain Windows-based server O/S in an enterprise environment.

         Install, configure, test, and evaluate leading-edge software products, and recommend strategic purchases.

         Deliver attentive and knowledgeable customer service to assess needs and resolve issues to achieve and sustain remarkable levels of satisfaction.

         Communicate frequently with developers, systems administrators, DBAs and telecommunications staff to optimize support of enterprise applications and infrastructure.

HP Enterprise Services, Charleston, WV, 2013 to 2014

Infrastructure Technology Consultant / Systems Administrator

         Championed full-scope project management for customer and internal initiatives including incident/escalation management, solution design, configuration management, capacity planning, and report writing.

Continued ►

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Professional Experience continued

         Masterminded superior solutions for HP and for customers by strategically mentoring and consulting with team members, other organizations, customers, and vendors on complex issues.

         Independently reviewed and verified changes of high complexity and risk to meet or surpass broad-based customer and HP Information Technology infrastructure needs.

         Ensured Configuration Management Database (CMDB) entries remained accurate and up-to-date.

         Expertly supported zero downtime production servers and applications via load balancing and clusters.

         Performed Windows-based server patching, installed new hardware and system updates, and delivered outstanding customer service to maximize satisfaction and loyalty.

         Leveraged strong interpersonal skills to train, instruct, and guide end users in software programs.

Wood County Commission, Parkersburg, WV, 2007 to 2012

Systems Administrator / IT Specialist / Network Administrator

         Installed, configured, troubleshot and administered applications and servers in county s IT infrastructure.

         Oversaw system performance, capacity, availability, serviceability, and recoverability in a Windows environment.

         Critically evaluated potential new software and hardware and prudently approved purchasing decisions in precise alignment with budget limitations.

         Defined and implemented design group policies, authorized access to servers and platforms spanning Windows 2003/2008, SQL, Exchange and CentOS, and devised organization's IT documentation procedures.

         Planned, installed, configured, tested and deployed new servers and computers with a constant eye on enforcing strict adherence to quality assurance criteria.

         Diligently administered Active Directory including user rights and access rights to folders and files.

         Governed all facets of IT and network security encompassing anti-virus/malware/spyware programs, firewalls, disaster recovery (DR) plans, backups, and recovery software.

         Orchestrated physical security measures for building including access cards and security cameras.

         Created MSI packages for approved download and installable programs.

         Regulated and supervised mail flow, anti-spam security, and databases on MS Exchange 2007 server.

Ohio Valley University Parkersburg, WV:

Bachelor's Degree, Business Management, 2007

Bachelor's Degree, Information Technology, 2007

PMP Certification, PMI

VCP, VSphere 5.x

MCITP, Server 2008

MCP, Configuring Active Directory Infrastructure

Network+

MCTS, Windows Server 2008 Network Infrastructure Configuring

CCNA

MCSA, Windows Server 2008, Server Administrator

Microsoft Exchange

Dell KACE

Change Management for an ISO 20000:2011 organization

Yyyyyy x. yyyyyy

[INSERT DATE]

[HIRING MANAGER S NAME]

[COMPANY]

[ADDRESS]

[CITY, STATE, ZIP CODE]

Dear Hiring Manager:

I am currently exploring opportunities in IT project management and am submitting my resume for your review. In advance, thank you for your time and consideration.

In addition to extensive industry credentials including a PMP designation, I offer considerable skills in project and infrastructure management, proficiency in system administration, and proven success in controlling project budgets, scope, resources, and schedules. My significant experience across business process improvements, solution implementations, technical documentation, and risk management capacities certainly indicates my versatility and ability to drive transformations in any environment. To complement these qualifications, I offer exemplary analytical, organizational, communication and staff management skills which are crucial as a project manager.

As an integral member of your team, you will find that I am well-positioned to deliver immediate and long-term results, with an unwavering commitment to supporting you in not only attaining, but exceeding your goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy