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Yyyyyy x. yyyyyy

10317 E. Penstamin Drive-Scottsdale, AZ 85255 abc@xyz.com

 

 

Medical Front Office/Office Manager

 

Profile

 

  Offer numerous years of experience in managing full-scope medical office operations, providing comprehensive administrative support and delivering superior patient service; Certified Coding Associate-Medical Billing and Coding with BA in Business and Economics

  Comprehensive background spanning scheduling, insurance pre-authorizations/verifications, billing, and accounts receivable/payable through inventory control, ordering, front desk, and general clerical

  Excel in prioritizing, coordinating, and managing workflow to maximize productivity, efficiency and use of time and resources in achieving critical timelines and performance goals

  Exceptional communication and interpersonal relation skills instrumental to productively interfacing with patients, vendors, physicians, multi-disciplinary healthcare providers, and staff

  Self-motivated leader and team player equally effective in independent and collaborative roles; superior work ethic and high level of professional integrity

 

Medical Office Experience

 

Front Office Manager, Gynemedic - Scottsdale, AZ 2014-Present

  Strategically schedule appointments and manage patient flow to maximize efficiency and minimize patient check-in/checkout wait time while achieving quality service and operational performance goals of busy multi-practitioner practice

  Proficiently manage financial functions spanning insurance pre-authorizations and verifications , collections and payment postings/reconciliations

  Efficiently record and file EHR patient data and medical records

  Steer general front office administrative operations, from handling inbound phone calls and greeting patients through routing incoming faxes and managing outgoing correspondence; additionally

provide patient pre-op consulting

 

Office Manager, The SOAR Clinic - Scottsdale, AZ 2014

  Recruited to collaboratively launch start-up clinic specializing in chiropractic, osteoarthritis treatment and massage therapy

  Contributed medical office management expertise toward successfully developing and establishing all administrative policies, practices, processes, and systems vital to ensuring quality patient servicing, operational efficiency/productivity, standards compliance, and bottom-line profitability

 

Office Manager, Easy Street Clinic - Carefree, AZ 2009-2014

  Efficiently managed full-scope office operations of busy multi-practice clinic providing chiropractic, acupuncture and massage therapy, with strong focus on delivering superior patient/customer service

  Key responsibilities spanned appointment scheduling, billing and accounts payable through inventory control and ordering

 

Prior Background

 

Group Fitness Instructor, Independent Contractor - Scottsdale Cave Creek, AZ; 2001-2010

Executive Search Research Analyst, Independent Contractor - Arlington, TX; 1988-2002

Territory Sales Representative-Office Equipment Division, Canon USA - Chicago, IL; 1985-1988

  Successfully built career in independent, self-managed positions where sharp business acumen along with strong leadership, communication, client relation, and customer service skills were vital to achieving goals both in entrepreneurial and corporate sales roles

 

Education

 

Medical Billing and Coding, Kaplan University - Scottsdale, AZ; 2009

Certified Coding Associate-Medical Billing and Coding, Kaplan University - Scottsdale, AZ; 2009

Bachelor of Arts-Business and Economics, Benedictine University - Lisle, IL 1985

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