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Yyyyyy x. yyyyyy
10317 E. Penstamin Drive-Scottsdale, AZ 85255 abc@xyz.com
Medical Front Office/Office Manager
Profile
Offer numerous years of experience in managing full-scope medical office operations, providing comprehensive administrative support and delivering superior patient service; Certified Coding Associate-Medical Billing and Coding with BA in Business and Economics
Comprehensive background spanning scheduling, insurance pre-authorizations/verifications, billing, and accounts receivable/payable through inventory control, ordering, front desk, and general clerical
Excel in prioritizing, coordinating, and managing workflow to maximize productivity, efficiency and use of time and resources in achieving critical timelines and performance goals
Exceptional communication and interpersonal relation skills instrumental to productively interfacing with patients, vendors, physicians, multi-disciplinary healthcare providers, and staff
Self-motivated leader and team player equally effective in independent and collaborative roles; superior work ethic and high level of professional integrity
Medical Office Experience
Front Office Manager, Gynemedic - Scottsdale, AZ 2014-Present
Strategically schedule appointments and manage patient flow to maximize efficiency and minimize patient check-in/checkout wait time while achieving quality service and operational performance goals of busy multi-practitioner practice
Proficiently manage financial functions spanning insurance pre-authorizations and verifications , collections and payment postings/reconciliations
Efficiently record and file EHR patient data and medical records
Steer general front office administrative operations, from handling inbound phone calls and greeting patients through routing incoming faxes and managing outgoing correspondence; additionally
provide patient pre-op consulting
Office Manager, The SOAR Clinic - Scottsdale, AZ 2014
Recruited to collaboratively launch start-up clinic specializing in chiropractic, osteoarthritis treatment and massage therapy
Contributed medical office management expertise toward successfully developing and establishing all administrative policies, practices, processes, and systems vital to ensuring quality patient servicing, operational efficiency/productivity, standards compliance, and bottom-line profitability
Office Manager, Easy Street Clinic - Carefree, AZ 2009-2014
Efficiently managed full-scope office operations of busy multi-practice clinic providing chiropractic, acupuncture and massage therapy, with strong focus on delivering superior patient/customer service
Key responsibilities spanned appointment scheduling, billing and accounts payable through inventory control and ordering
Prior Background
Group Fitness Instructor, Independent Contractor - Scottsdale Cave Creek, AZ; 2001-2010
Executive Search Research Analyst, Independent Contractor - Arlington, TX; 1988-2002
Territory Sales Representative-Office Equipment Division, Canon USA - Chicago, IL; 1985-1988
Successfully built career in independent, self-managed positions where sharp business acumen along with strong leadership, communication, client relation, and customer service skills were vital to achieving goals both in entrepreneurial and corporate sales roles
Education
Medical Billing and Coding, Kaplan University - Scottsdale, AZ; 2009
Certified Coding Associate-Medical Billing and Coding, Kaplan University - Scottsdale, AZ; 2009
Bachelor of Arts-Business and Economics, Benedictine University - Lisle, IL 1985
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