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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Driven, focused, and hard-working Strategic Leader with 18+ years of experience and a proven ability to lead others and oversee daily operations within fast-paced banking environments. Experienced in managing cross-functional teams, ensuring compliance with regulatory standards, creating successful best practices/policies, and coaching/training staff members. Highly adept in improving operational efficiency levels in addition to maintaining strong communication with co-workers, staff, customers, and members of executive management.


Key Competencies


Operations Management Retail Banking Industry Training / Development Policy Development

Loan Underwriting Financial Product Management Banking Regulatory Compliance Customer Retention

Process Improvement Oral/Written Communication Core Loan Systems Time Management


Professional Experience

Cadence Bank March 2012-February 2017

Post-Closing Manager/VP Loan Operations

  Directed day to day operations within a fast-paced environment with a concentration on improving efficiency and productivity levels within the post-closing team

  Supervised cross-functional team members which required providing feedback and coaching on loan documentation review, covenant tracking, collateral monitoring, file storage, and document imaging

  Monitored daily operations to ensure consistent compliance with regulatory standards, identified potential risks within the departments, and worked closely with government agencies

  Recognized as a Subject Matter Expert in regards to documentation reviews for the FDIC, Federal Home Loan Bank, and the Federal Reserve


Superior Bank January 2006-March 2012

Records Management and Insurance Supervisor/AVP Loan Operation

  Coordinated strategic lending operations within a corporate banking environment which required supervising a large-scale lending team which supported 73 retail branch locations

  Played a lead role in the management of merger and acquisition activities, provided technical support in regards to imaging, and implemented streamlined best practices to improve efficiency

  Generated comprehensive lending reports using the Core loan system and successfully represented the lending department during large-scale process improvement projects


Wachovia Bank (Formerly Suntrust) March 1999-November 2005

VP, Loan Operations

  Supervised lending operations within a successful banking organization which required creating innovative standard operating procedures and monitoring regulatory compliance

  Led a large team within the Image Capture department which processed over 1 million pages per month, monitored workflow to identify inefficiencies, and redesigned processes as needed

  Successfully reduced labor costs from two shifts to one through the creation of more streamlined productivity goals and service level agreements




Bachelor of Science, Finance with a Minor in Economics

The University of Alabama, Tuscaloosa, AL


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx






Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include a strong background in leadership roles within the banking industry with experience in managing cross-functional teams, implementing innovative operational strategies, managing client relationships, and overseeing loan operations. In addition, I have experience in improving productivity levels and reducing overhead cost.


To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor of Science in Finance with a Minor in Economics from the University of Alabama.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy

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