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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● C: (xxx-xxx-xxxx ● abc@xyz.com
IBM Power Systems Engineer / System Administrator
iSeries Servers ~ Team Leadership ~ Large-Scale Migration Projects ~ Server Consolidations
Application Development ~ 24/7/365 Production Support ~ Mid-Range & Open System Environments
Profile
Seasoned experience in project management, virtualization, strategic planning, disaster recovery, system security, quality analysis, customer training, data storage, and technical writing.
Offer specialization in IBM iSeries and Power systems software and hardware including seamlessly integrating legacy systems with new technology.
Excel at gracefully interfacing with key stakeholders to propel forward-moving efforts, contain costs, and fuel continuous improvement.
Effective at smoothly aligning and mobilizing both onshore and offshore personnel and resources to achieve demanding project objectives.
Able to build, nurture, and manage client relationships that result in significant revenue and profitability growth.
Possess over 4,800 hours of project management experience with an emphasis in orchestrating multiple priorities and sites simultaneously.
Selected Achievements
Championed Role Swap disaster recovery (DR) method to transition 5,000+ users to a server within 20 minutes, saving thousands of dollars in lost revenue for Omnicare.
Implemented and configured virtual data backup with Data Domain to work with BRMS, expediting backup times from 13 hours to four hours for Omnicare.
Masterminded plan to revamp monitoring application from sending 12,000+ alerts/month to a call center, slashing number of alerts by 75% and saving $90K annually for Omnicare.
Consolidated and migrated 18 production servers to an i770 and i795 platform with 25+ partitions in a physical and virtualized environment, saving hundreds of thousands of dollars in maintenance and power expenses for Omnicare.
Recognized as the highest-billing consultant at Application Link for five consecutive years, successfully bringing in over $1.12M in revenue.
Designed, developed, and launched new workflow procedure to save $10M+ in annual operating costs for lucrative government customer.
Created implementation and training plan for in-house GenesisEarth online Head Start application which increased billing by 25% in consulting department.
Professional Experience
TCS (Tata Consultancy Services) / Omnicare, Inc., Dublin, Ohio, 2006 to Present
Senior Systems Engineer / Administrator / Manager of iSeries team
Apply dynamic leadership talents toward managing and coordinating offshore iSeries admin team in supporting 14 servers operating 24x7 and 5,000+ end users.
Conduct in-depth analysis to troubleshoot, diagnose, and swiftly resolve production and application issues.
Support 5,000+ pharmacy dispensing application users including web-based software and over 1,500 printers in a 24x7 environment.
Proficiently administer IBM XIV Storage System to achieve consistent, simple, and manageable disk storage.
Formulated Backup and Recovery Media Services (BRMS) process to preserve over 17 TB of data and distribute email backup error reports from all servers to appropriate personnel.
Resourcefully devise a monthly performance monitoring procedure to facilitate compliance by management.
Continued ►
Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2
Spearhead administration of WebSphere Application Server, HTTP server, Apache server, IBM Navigator and Systems Director, and more than 170 UNIX models 770-795 for 15,000+ users.
Automated PTF process using image catalogs and resolved broad-spectrum server performance issues.
Provide vital leadership, coaching, mentoring, and direction in supporting Red Hat/Linux LDAP, iSeries, UNIX, and Microsoft environment.
Prepare technical knowledge-based articles and facilitate cross-reference training classes for team members.
Tek Systems / Nationwide Insurance, Dublin, Ohio, 2005 to 2006
SQL & iSeries Application Programmer & Analyst (subcontractor)
Extracted crucial data from 22 iSeries and multiple SQL databases to supply Claims Solutions Reporting team with informative and influential ad hoc reports.
Joined forces with insurance agents nationwide to clarify work requests for new automated reports.
Surrex Solutions Corporation / American Signature Inc., Columbus, Ohio, 2004 to 2005
iSeries Application Programmer & Analyst (subcontractor)
Enhanced full-scope business operations for client by programming leading-edge solutions for Purchasing, Shipping & Receiving, Inventory Control, and Management functional areas.
Value City Retail Systems, Columbus, Ohio, 2003 to 2004
iSeries Application Programmer & Analyst (subcontractor)
Engineered novel solution to replace existing interface via SIMS, saving company $50K/year in operating costs.
Application Link, Inc., Columbus, Ohio, 1990 to 2003
iSeries Director / Programmer & Analyst / Project Manager
Designed countless technological solutions for clients in a vast range of industries including construction, distribution, education, manufacturing, retail, government, and utilities.
Delivered comprehensive AS/400 open systems software and hardware support, and authored extensive technical documentation spanning user guides, hardware & software setup/installation/configuration plans, technology needs requirements, online help screens, and project implementation plans.
Structured and tested DR plan and assembled a DR kit and training material for a key customer.
Partnered with management in completing a highly visible and complex project valued at more than $2M.
Technology
Hardware: IBM Power 5, 6 & 7 platform (520, 720-795), pSeries, IBM mainframe, XIV IBM Storage System, IBM PS, SQL Server, HMC, tape units, Data Domain
Software: IBM Systems Director, RPG, AIX, Apache Directory Studio, VMware, Putty, Red hat, ServiceNow, CommVault, CMAS, DMAS, MAPICS, EDI, JDA, Client Access, Visions, Bsafe, Performance Navigator, Report Viewer, JD Edwards, Microsoft Access, Lotus, IBM WebSphere, Microsoft Office Suites, Queryman SQL, Micro Strategy Insurance reporting tools, Big Brother
Environments: OS400, DB2/400, AIX, CICS, JCL, MS DOS, Windows, Teradata
Languages: RPGILE, RPG IV, RPGIII, RPGII, UNIX (AIX), COBOL, Visual Basic, HTML, SQL, Dreamweaver, Korn Shell
Education & Professional Development
IBM Certified Specialist AS/400 Technical Implementation
ITIL Certification
Ongoing Training:
SAN Security ITIL RPG and iSeries software and hardware IBM Power7 Conference
Power Systems for AIX Performance Management . Power Systems AIX Programming & Administration
System Development, Methodology, Project Management, RPG Programming & Case Tools, Application Link Inc.
RPG, COBOL, CICS, Accounting, Computer Management, Columbus State Community College
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