Dedicated and accomplished Operations/Project Manager with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in identifying potential cost savings. Equipped with high-level communication and negotiation skills with a commitment to superior customer service. Offer solid leadership abilities with experience in leading large-scale projects, managing cross-functional teams, and implementing innovative processes.

  Direct day to day operational logistics within a fast-paced environment with a concentration on increasing productivity and efficiency levels

  Oversee the completion of water damage repair and mold/smoke remediation which requires supervising project teams and maintaining positive rapport with clients

  Perform complex project analysis, implement workflows based on project timelines, monitor project metrics, and diffused escalated client service situations

  Utilize superior communication and interpersonal abilities to maintain positive relationships with both internal and external clients in addition to utilizing Xactimate to complete profit margins