- 7725 W. 24^th St. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Dear Hiring Manager,

        I am writing this in response to a job vacancy posting for the position of ________________. Please accept my application to become part of your team. My resum is attached for your review and consideration.

What I offer is my more than 14 years providing high-performance sales, customer service, HR, inventory, security, and business operations management in government, retail, manufacturing, construction, and employment solutions industries. I am currently with Alon USA 7-Eleven as District Manager while serving as Regional Trainer. Prior to this, I was with Agaci as Store Manager, following my Tenure at TSA as Security Officer. For more details, please take a moment to go through my resum .

In leveraging my managerial and administrative competencies in sales, HR, inventory, and security aspects of business operations, regardless of industry, I also bring to the table my personal strengths that include a passion for achieving business objectives through sustainable customer-focused and results-driven leadership excellence. Along the way, I have also proven my interpersonal communication skills that help build relationships with clients, stakeholders, and industry professionals so vital in generating repeat business, building a healthy reputation in the markets, and developing seamless work experience with colleagues in attaining shared commitments.

I have all the confidence that my extensive experience and personal strengths offer the right mix of qualifications with which I can help you achieve your objectives as part of your team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through any of my contact points in the heading. Thank you for your time, and I look forward to hearing from you soon.

Sincerely,

YYYYYY X. YYYYYY

Attachment: Resum

- 7725 W. 24^th St. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

HR Manager Loss prevention Manager District Manager

Qualifications Profile

    Self-assured, dynamic, and results-driven management professional with more than 14 years providing high-performance sales, customer service, HR, inventory, security, and business management in government, retail, manufacturing, construction, and employment solutions industries.

-    Extensive knowledge in merchandising and retail management that consistently delivered on sales targets and while providing a satisfying customer experience around company products and services.

-    Provided end-to-end HR administration with focus on staff development that forged teamwork synergies and outstanding customer service in attaining shared goals and commitments.

-    Excellent shrink control expertise that reduced inventory costs while improving high availability of fast-moving merchandise items that ensured sales growth.

    Detail-oriented, with analytical and methodical thinking to address work issues even under stressful work conditions.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence among clients and stakeholders while fostering collaborative engagements across workforce diversity.

Key Expertise

Sales Management

    Marketing & Sales (Trad. & Online)

    Retail Sales Management

    Territory Sales Administration

    Customer Service Management

    Merchandise Promotions

    Relationship Management (Clients, Supplies, & the Public)

Business Operations Management

    Strategic Planning & Execution

    Inventory Management

    Fiscal & Budget Administration

    Total Quality Management

    Process/Workflow Improvement

    Profitability Management

    Personnel Administration

    Staff Supervision & Training

    Office & Staff Administration

Technical

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)

    Internet: Email/Webmail, Web Research, & Social Networking

Professional Experience

Ÿ Provide strategic direction and leadership in delivering profitable business operation for a 12-store district.

Ÿ Oversaw daily sales operations, merchandising, office and staff administration, profitability management, property & facilities maintenance from in-house and 3^rd party providers, fiscal and budget management, staffing, and task scheduling that optimize resources.

Ÿ Initially hired in as a store manager, quickly promoted to District Trainer prior to moving as Regional Trainer concurrently as District Manager.

Ÿ Oversaw a team of professionals in managing store sales and operations, consistently brining sales plans to achieve a competitive edge in target markets.

Ÿ Provided accounting support, administering staff payroll, controlling store expenses and capital acquisitions based on approved budgets, reducing inventory shrink that improved company bottomline performance.

Ÿ Established and maintained standards of operational excellence.

Ÿ Provided HR oversight in staff recruitment, job placement, onboarding, continuing training, performance assessments, employee relations, and termination when called for.

Ÿ Operated equipment that screened passengers, baggage and cargo that prevented dangerous object as classified to be loaded into the aircraft, performing body searches that included hand-wand and pat-down, controlling terminal entry and exit points, and communicating with the riding public in addressing inquiries, concerns, and directions.

Ÿ Maintained focus and awareness amidst a stressful environment, identifying, locating, and neutralizing potentially life threatening devices, while assisting senior management in arriving at sound decisions in handling crisis situations.

Ÿ Managed routine merchandising operations of specific sales departments, supervising and directing all sales associates tasked with executing sales plans to maximize sales volume and profitability.

Ÿ Led teams of sales associates in providing customer service on the sales floor, handling customer orders, resolving complaints, pricing items as appropriate during lean and peak seasons, and ensuring compliance with store policies, procedures, and service quality standards.

- 7725 W. 24^th St. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

Ÿ Responsible for the soft line section of the store, assisting the Store Coach in managing the store including establishing

Ÿ Ensured proper implementation of merchandising, operations, HR programs and senior management directives.

Ÿ Developed and executed strategies and action plans to reduce inventory shrink and increase sales.

Ÿ Oversaw daily office operations for an industrial equipment and maintenance service provider, answering phones, processing invoices and posting paid invoices, controlling office expenses, and ensuring timely bills payments.

Ÿ Provided administrative support in HR functions, data entry, and general file and document management.

Ÿ Organized and managed the paint department, ensuring compliance with specifications in fulfilling client orders.

Ÿ Operated the cash register for efficient Point-of Sale service, resolved customer complaints that restored customer patronage, and assisted the Front-End Supervisor with completing daily paperworks that provided decision support to higher management.

Ÿ Managed merchandise pricing for lean and peak months, developing and executing sales promotions as need.

Ÿ Worked with EES and Voc-rehab clients in exploring options for employment that best suited their qualifications and competencies.

Ÿ Provided career development initiatives through job and workplace counseling, skill development options, inter-office job progression opportunities, and on-site job coaching.

Education

Diploma, Secondary Education, GPA 3.5, SOUTH HIGH SCHOOL Ÿ Bakersfield, CA

Awards & Recognition

Alon USA 7-Eleven:

Ÿ Delivered the district s the highest sales volume store of the region for

Ÿ Won several performance awards including recognition for achieving the highest EBIDA

Ÿ Awarded 1st in Clean Team, and Manager of the Year.

Ÿ Recognized 3rd place companywide in clean team excellence

Ÿ Acclaimed as District Manager of the month 3 times