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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

Versatile, results-oriented Sales Professional with 11+ years of experience in sales/account management roles within a variety of industries. Advanced experience in leading customer service and operations logistics along with steadfast listening skills which provide a valuable asset/tool to clients and ensures high productivity levels. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with internal/external teams.


Key Competencies

Operations Management Workflow/Process Improvement Customer Service/Support

Sales Strategy Decision Making/Planning Complex Problem Solving Strategy Development

Time Management Productivity/Efficiency Oral/Written Communication Cold-Calling Strategies


Professional Experience

Mercedes Benz of South Orlando, Orlando, FL 2012-2017

New Car Automotive Salesman

  • Directed day to day sales operations within a fast-paced environment with a focus on increasing productivity and operational revenue
  • Designed and implemented innovative sales strategies, negotiated pricing with customers, and followed up with customers after the sale to ensure satisfaction
  • Provided information in regard to financing options, contacted and set appointments with potential customers, and identified the most appropriate vehicle for customer s needs/wants
  • Sold additional services such as extended warranties and service contracts in addition to generating sales contracts and/or price quotes
  • Successfully maintained a closing rate of 28% which was an average of 13 sales per month


Marriott Vacation Club, Orlando, FL 2006-2012

Timeshare Sales Representative

  • Coordinated sales operations within the organization which centered on identifying and contacting prospective owners along with managing relationships with current owners
  • Provided interested customers with pricing options and sales terms, highlighted the benefits of timeshare ownership, and consistently overcame objections
  • Completed cold-calling activities which resulted in an increase in leads, created purchase contracts, and completed virtual tours of properties


Education & Certifications


Master of Science, Hospitality & Tourism Management

University of Central Florida, Orlando, FL


Bachelor of Science, Hospitality & Tourism Management

University of Central Florida, Orlando, FL


Current Licensed Real Estate Agent

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