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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com
Versatile, results-oriented Sales Professional with 11+ years of experience in sales/account management roles within a variety of industries. Advanced experience in leading customer service and operations logistics along with steadfast listening skills which provide a valuable asset/tool to clients and ensures high productivity levels. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with internal/external teams.
Key Competencies
Operations Management Workflow/Process Improvement Customer Service/Support
Sales Strategy Decision Making/Planning Complex Problem Solving Strategy Development
Time Management Productivity/Efficiency Oral/Written Communication Cold-Calling Strategies
Professional Experience
Mercedes Benz of South Orlando, Orlando, FL 2012-2017
New Car Automotive Salesman
- Directed day to day sales operations within a fast-paced environment with a focus on increasing productivity and operational revenue
- Designed and implemented innovative sales strategies, negotiated pricing with customers, and followed up with customers after the sale to ensure satisfaction
- Provided information in regard to financing options, contacted and set appointments with potential customers, and identified the most appropriate vehicle for customer s needs/wants
- Sold additional services such as extended warranties and service contracts in addition to generating sales contracts and/or price quotes
- Successfully maintained a closing rate of 28% which was an average of 13 sales per month
Marriott Vacation Club, Orlando, FL 2006-2012
Timeshare Sales Representative
- Coordinated sales operations within the organization which centered on identifying and contacting prospective owners along with managing relationships with current owners
- Provided interested customers with pricing options and sales terms, highlighted the benefits of timeshare ownership, and consistently overcame objections
- Completed cold-calling activities which resulted in an increase in leads, created purchase contracts, and completed virtual tours of properties
Education & Certifications
Master of Science, Hospitality & Tourism Management
University of Central Florida, Orlando, FL
Bachelor of Science, Hospitality & Tourism Management
University of Central Florida, Orlando, FL
Current Licensed Real Estate Agent
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