Training and development professional seeking to launch the next chapter of my career in a corporate HR role.

  Excellent listening, verbal communication and interpersonal skills to build and grow relationships with colleagues and vendors to achieve performance objectives.

  Outstanding oral presentation and public speaking skills to lead in-person group training sessions.

  Experience training and developing a diverse group of employees from a variety of cultural backgrounds.

  Impeccable ethics, judgment and stellar attention to detail skills in order to achieve stated objectives.

  Solid time management and organizational skills, including prioritizing tasks.

  Proficient with Microsoft Word and Excel and Kronos software.

> Training & Development > In-Person Group Training > Interviewing & Hiring

> Succession Planning > One-on-One Training > Staff Promotions

Giant Eagle May 1994-Feb. 2017
Store Manager (Feb. 2002-Feb. 2017)

  Demonstrated stellar people skills to mentor, train and coach a diverse team of up to 150 employees.

  Performed as a Store Manager at eight different locations during tenure as a result of being personally chosen by management to turnaround ineffective operations.

  Built and maintained rapport with team members to maintain their trust, confidence and respect.

  Ensured staff collaborated effectively and worked well independently to service a high-volume of customers.

  Led in-person group training before newly-hired employees, including setting expectations of performance.

  Provided one-on-one mentoring and counseling to individual associates to improve their skills and abilities.

  Rewarded employees with formal or informal incentives for exceeding performance metrics.

  Interviewed candidates for employment opportunities, including department managers.

  Disciplined team members for underperformance and terminated associates if necessary.

Achievements:

  Groomed up to 80 associates that were promoted to positions of greater responsibility, including management.

  Educated and trained employees with leadership abilities and great potential for management positions.

  Saved the company money by turning around underperforming locations, including improving team morale.

  Reduced financial losses by creating more efficient processes to reduce theft from customers and staff.

  Achieved 100% compliance on audit scores conducted by internal and third party stakeholders.

Human Resources Manager (Feb. 1999-Feb. 2002)

  Reporting to the Regional Human Resource Manager, interviewed candidates for job opportunities.

  Generated offers of employment to candidates that were an ideal fit, including negotiating compensation.

  On-boarded newly-hired staff to orient each to the company, including completion of all documentation.

Cashier/Team Member (May 1994-Feb. 1999)

Bachelor of Arts (BA), Geography, with minors in Climatology and Cartography, Kent State University

Volunteer, Delaware North at Progressive Field, home of the Cleveland Indians (MLB); four months

  Percentage of wages and sales are donated to the American Heart Association.

Dear Hiring Manager:

With this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompanying resume, I am a training and development professional with excellent listening, verbal communication and interpersonal skills to build and grow relationships with colleagues and vendors to achieve performance objectives. I have outstanding oral presentation and public speaking skills to lead in-person group training sessions. Additionally, I have experience training and developing a diverse group of employees from a variety of cultural backgrounds. Among my achievements:

  Groomed up to 80 associates that were promoted to positions of greater responsibility, including management.

  Educated and trained employees with leadership abilities and great potential for management positions.

  Saved the company money by turning around underperforming locations, including improving team morale.

  Achieved 100% compliance on audit scores conducted by internal and third party stakeholders.

I possess impeccable ethics, judgment and stellar attention to detail skills in order to achieve stated objectives, as well as solid time management and organizational skills, including prioritizing tasks. I earned a Bachelor of Arts degree from Kent State University and currently volunteer with Delaware North at Progressive Field, home of the Cleveland Indians (MLB), with a percentage of my wages and sales donated to the American Heart Association.

As your sales leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

440-429-5089

abc@xyz.com

Dear (Person You Interviewed With):

I am writing to personally thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF EACH JOB OPPORTUNITY) position currently available at your organization. Having gained a deeper insight into the job requirements and your objectives, I am confident I can exceed your performance expectations immediately.

As discussed, I am a training and development professional with excellent listening, verbal communication and interpersonal skills to build and grow relationships with colleagues and vendors to achieve performance objectives. I have outstanding oral presentation and public speaking skills to lead in-person group training sessions. Additionally, I have experience training and developing a diverse group of employees from a variety of cultural backgrounds.

Should you have any additional questions, please feel free to contact me at your earliest convenience. Again, thank you for the interview. I look forward to your response.

Sincerely,

Yyyyyy x. yyyyyy

440-429-5089

abc@xyz.com