- 7534 E Bajada Rd. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Director - Facilities Management

Qualifications Profile

    Highly self-motivated, dynamic, and results-driven management professional with more than 26 years providing high-performance facilities management, and operations support in historical preservation, health/fitness, property development, and professional/leisure sports sectors.

-    Strong passion in providing strategic directions with proven record of success in managing company assets, construction projects, capital improvements, and building operations.

-    Managed a $1.4M capital budget for improving key facilities and productive assets for a state museum and a $3.5M budget for the maintenance and repairs of mission-critical facilities in 50 locations for a fitness club.

-    Completed a $500T project on time and within budget for the country s first National Indian Veterans Memorial.

    Detail-oriented, with analytical and methodical thinking to remediate work issues with dispatch even under stress.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.

Key Expertise

    Strategic Resource Planning & Execution

    Facilities/Asset Management

    Concurrent Construction Project Management

    Fiscal & Budget Management

    Process/Workflow Improvement

    Relationship Management (Clients, Stakeholders, Public, & Suppliers)

    Performance Appraisal

    Productivity Improvement

    Staff Supervision & Training

    Policies & Regulatory Compliance (i.e. OSHA, Building Codes, etc.)

Technical

    Productivity Tools: MS Office, MS Project, & Visio

Professional Experience

Mayacama Golf Club | Nicklaus Design Ÿ Santa Rosa CA

Ÿ Provided strategic direction in leading and managing facilities administration, operations, maintenance, and upgrades involving the Mayacama buildings, support systems, water treatment plant operations, Pool and Tennis Center, Villa and Casitas time share units, and other productive assets and properties.

Ÿ Accredited 3^rd party facilities maintenance firms, reviewing and renewing annual service contracts, and creating a reliable network of qualified service support professionals for facilities maintenance and operations of all properties and supporting assets.

Ÿ Reorganized and executed new operations and maintenance guidelines, operating and capital budgets, forecasting building equipment replacement, overseeing all construction and maintenance projects, and containing costs.

Ÿ Oversaw preventive maintenance that reduced service calls and facilities issues by 70% by training staff to a higher level of work performance with proactive engagement in facilities maintenance.

Ÿ Collaborated with the Club General Manager in managing resources, enabling Mayacama to deliver membership services at their highest levels of service quality standards.

Heard Museum Ÿ Phoenix & North Xxxxxx, XXXXXX

Ÿ Introduced and executed strategic energy savings plans though a $1.4M capital improvement project and innovative management of facilities and productive assets.

Ÿ Designed and managed key facilities improvement projects such as alarm system replacement, campus fire system panel replacement, LED/CFL hybrid lighting retrofit, and HVAC 500 ton chiller and cooling tower modernization.

Ÿ Managed construction projects involving renovation and additional facilities such as the IT computer room including infrastructure cabling, ADA facility audit & campus perimeter fence, Berlin Mezzanine gallery, coffee shop, bookstore, administration office space reconfiguration, Monte Visa door (Historic) replacements, automatic ADA door openers, Dorrance conference room improvements, and landscape replant design and cleanup.

Ÿ Served as a Team Lead providing conceptual design and construction oversight for the nation s first National Indian Veterans Memorial, honoring Indian Veterans from WWI to the present, and completing the $500T project on time and within approved budgets and specifications.

Ÿ Conducted facilities assessment and developed a 5 year strategic plan for a comprehensive facilities capital improvement that detailed the facilities technology roadmap while managing capital costs to the minimum.

Ÿ Hired directly by the former Heard President and CEO Dr. Letitia Chambers to reorganize and refocus facilities management, security and custodial departments to higher.

- 7534 E Bajada Rd. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

24 Hour Fitness of USA Inc. Ÿ Carlsbad, CA

Ÿ Managed facilities operations for 50 fitness clubs of a $1B privately held local and international Fitness Company in Colorado, Kansas, Missouri, Nebraska, Tennessee, and Utah

Ÿ Maximized a $3.5M annual budget for facility repairs and maintenance, harnessing state-of-the-art technologies, implementing a new computerized maintenance operating system (ACCURENT), and training support staff in over 50 clubs to maximize effectiveness of the service program.

Ÿ Redesigned pool/spa sanitation systems for 25 clubs in Colorado, saving over $450T in annual pool R&M expenses.

Ÿ Planned and executed the opening of 10 new clubs, implementing startup programs that were adopted in several clubs to define and implement higher service standards enforced by a New Club Opening quality control department.

Ÿ Managed regional facilities capital improvements, building professional relationships with vendors and service contractors to ensure best deals in 3^rd party club maintenance, swimming pool quality control equipment maintenance, staff training, and member safety programs.

Q The Sports Club Ÿ Xxxxxx, XXXXXX.

Neuffer Homes And Development Ÿ Reno, NV

Tournament Players Club (PGA) Ÿ Xxxxxx, XXXXXX

Education & Credentials

Ÿ Business Management Studies, FRANKLIN UNIVERSITY, Columbus, OH (1978 - 1980)

Awards & Recognition

Ÿ 24 Hour Maintenance Area Supervisor of the Year (2004 and 2005)

Ÿ PGA s 100 Top Public Golf Facilities Award of Excellence (1991 1994)

Affiliation

Ÿ Member: International Facilities Manager Association (2013 Present)

Ÿ Member: iFMA Museum Counsel (2013)

Ÿ Member: AOPA as a Private Pilot (Active)